ridiculous service and cars smell horrible! i woould not recommend to any one, and the driver was rude as hell
Tinker St Suite 191Woodstock, NY 12498
From Business: We transport to all major airports, train/bus stations,piers,special events, ski lodges, rent by the hr and NYC trips. 845-876-3000 Chariot (woodstock)Airport Tra…
Enjoyed my ride and drivers are very professional! Cars arent falling apart and dispatch isnt cursing you out!
I wish I could tell you about Grab a Cab. As a senior citizen just discharged from MSKCC (Sloan Kettering) I got Grab mixed up with Kingston Kabs. When I didnt hear from them I called to confirm. I called the wrong company. Both were prepaid. Kingston Kabs came on the dot and took my husband to JFK. Grab was late and called but my husband was well on the road. Grab refused to refund even a small part of what they collected from me. I know they are entitled to their fare but the trip was never made, the gas was not used all the way to JFK. They could have refunded something. This is a company without a heart.
My brother in law is handicapped and has to attend mandatory meetings, he allows plenty of time for himself to be ready to be picked up and stands outside in plain site to wait. He has to sit down when standing for more than 5 mins or his legs go into spasm. Kingston KAB CO. Has been late every day but 2 in the last few weeks. Twice they never showed up. When they do show up the drivers take every side road and often do not know where they're going, even when told the direct way to go, even when picking someone else up. The ride should take, without other pick ups and with moderate traffic 25-40 mins tops, it has often taken 1 1/2 hrs, when he is late he is not allowed into the meeting, the state gets charged $125.00, for missing the meeting and has to make up the day on a weekend. He has no other way to get there and is stuck because the state picks the cab company. The dispatcher is constantly rude, has told him to walk faster, (hard to do with a walker or a cane), and has lied on every occasion. They have left him at the place to be brought home twice without a ride have been late 8 times, and hung up on him when told they never showed. Today was the final straw. They showed up before the scheduled pick up time, and when he came down the stairs got to the back of the cab the driver left. When he called the dispatcher she told him he has to move faster, and when asked to radio the driver and send him back, she told him she didnt like HIS attitude and hung up. As of today I am contacting the State, a lawyer, and the dept of handicap services and am filing charges and a lawsuit on his behalf. More to come.
Went over and beyond to assist me! Great cars, great drivers and even the dispatchers are kind! Would highly recommend !
They have great customer service skills, very speedy service and a cleanly environment. Cab driver is very friendly as well
Grab a cab has the best customer service. Punctual, friendly and all around the best cab service. I won't use anyone else.
I love their texting real time dispatching. I was late for work, called them at 530 a.m not only did i get the cab on time, but the dispatcher text me all the way letting me know how many minutes away the driver was. It was a roomy mini van, very sweet driver and I even got to charge my phone while he drove me to the bus station. I am sold, Kingston needed a good cab company! I am a fan for sure!
Do not use Kingston Kabs. We set a pickup time 90 mins in advance and they were forty minutes late. We were waiting outside in the snow and gave dispatch the option of setting a later picku to be conservative so we wouldn't freeze. After they missed the pickup time I called every fifteen minutes and each time the dispatcher told me a story about traffic (although there was none) and that the driver was ten minutes away. The driver said he came as soon as dispatch told him to. This is a terrible and dishonest company.
Don't bother with this ghetto company , the wanna be gang chic on the phone stated she knew our phone# hmm first time caller to them and they charge double price from