501 Frank Sottile Blvd, Kingston, NY 12401
No coupons available at this time.
Be the first to add a photo!
Horrible grooming service! Couldn't clip my friendly dogs nails or dry him! Charged full price also! Picked up a wet, shedding dog. Looked like they hosed him down and left him be. Love my dog too much to ever bring him back! Find a real professional. This isn't it!
The employees do not seem to know what they are talking about and when asked questions they make you feel stupid for asking. They tell you product is coming in and weeks later it is still not in. My family and I bought a pet from them that was sick from the day we got him and after numerous vet visits we had to have him put to sleep. Overall our experience there has not been positive and we no longer shop there.
We took our Soft Coated Wheaten to be groomed here, and they obviously didn't know how to groom her. Wheaten's are known for their beard, and "fall" (which is the part of the hair on their head that falls between their eyes) We asked that they not cut off the fall, and the groomer said ok. When we picked up our dog the fall had been cut off. Her beard was also cut off! You don't cut a Wheaten's beard off! The groomer didn't care that she didn't listen to our request, and that we were disatisfied. She proceeded to tell us to bring our dog back in six weeks. We are very disappointed, and will never bring our dog there again. The staff was unknowledgable, and didn't listen to us. A groomer who doesn't listen to their customers is not a good groomer.
08/23/2008Provided by Citysearch -
This is the worst retail outlet on earth. I have never been in a place that, despite having 5-10 sales associates standing around, they will NOT open another line to help check people out. So even if you have ten people in front of you, they don't open another line and the people working the check-out counters are slow as molasses. There's no supervision there and people just waste your time. They are the laziest people I have ever seen, and unfortunately for me, my dog's food is only carried there as opposed to normal stores. Every time I have to go in there, I DREAD it. If you're in a rush, your dog is better off starving so you can drive somewhere else or return the next day, because waiting in line for 20 years will only make your day worse.