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Provided by Citysearch - 
Real Comfort and Good Service

I have trouble with my feet and need to buy comfortable shoes. The sales associates were very helpful and found just the right shoe for my needs. When I heard of the 5 day return policy, I was very surprised. If ""Shoes of Woe"" felt that her shoes were painful after an hour, why did she not return them for her full purchase price? I do understand that her experience was over two years ago and mine was recent, maybe the store has gotten better associates working there now. As to the price of the shoes, I noticed that they ranged from $80 and up. They are most all European and if you want a good shoe, you have to pay a little more. If you are lucky to buy from Payless, great for you. But there are quite a few of us that need a higher quality, better fitting comfortable shoe. My experience was wonderful and I recommend it highly.



Provided by Citysearch - 

* shoes prices high, 150 dollars a pair not uncommon
* shoes were comfy in store, but turned painful after 1 hour only
* not returnable or exchangeable after five days
* when attempting to exchange or return, was treated disrepectfully
*very dissatified with the entire experience
*still have nothing to show for my $150