Very unprofessional when I talked to a man whom I presume to be Robert Brents. I was calling about a relative of mine that just passed away. He was behind in his rent. I don't know about that part of the rental discussion. I was calling to ask a question and I got cussed very badly and Mr. Brents said he didn't give a s#@! about him being dead. He continued to tell me someone came by there Friday. I don't know who it was and why they came there, the only person that has the right to Brian's business is his sister which he said he didn't give a s#@! about either. I then told him I was gonna report him to the BBB to which he said he didn't give a #*@! I thought he was very rude and it was terrible the comments that he made. All I was wanting was to see about getting some personal stuff from the place. Apparently he doesn't take his business very seriously when talking to people other than renters.