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(423) 239-3008Add WebsiteMap & Directions4608 Fort Henry DrKingsport, TN 37663Write a Review

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Extra Phones

Phone: (423) 239-4777

Services/Products
Oil Change.
AKA

Southern Classic, Inc.

Categories
Other Information

Services: Oil Change

Reviews

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VB
Vanessa B.

07/31/2015

Overall

They need to be watched closely! They put 35psi on every single tire, at every single oil change. I have yet to have my tires air pressure actually checked or refilled when low. I wrote down my own tire pressures after noticing this before going to S.C. express lube. Got home and after 3 hours to cool off, two tires were still just as low as they were when I went in, and not a single tire was actually 35 psi. I called manager and inquired if their tire air gauge could be off, and the Manager, yelled at me, called me "LIAR" more than once, claimed he checked my tires himself. I used 3 different gauges before taking car in, and recording the air pressures, as I had noticed this on 3 different vehicles I had gotten oil changes with them before. While Paying for FULL SERVICE OIL CHANGE, the premium price. Can't Trust them, and Manager is extremely rude. The Johnson City store is much better.

CJ
Cathy J.

01/26/2015

Overall
Fast, friendly, professional

This group of men are top notch. They get me in and on my way fast. They let me know what my car needs and if I say no they don't push it. My daughter will be getting a car of her own soon and I will send her there. I completely trust this group of men with her. Thanks guys, keep up the good work.

BG
Billy G.

08/21/2014

Overall

These guys are very professional and take care of their customers. I have been using them almost exclusively since I moved to this area in 2007. I have never had a bad experience. They offer top off service between oil changes when you purchase a full service oil change which is a really nice service. They have also replaced blown bulbs in my tail lights without charging me which for me goes a long way towards keeping me a happy returning customer. It's those little things that businesses do for their customers that create loyalty and I have it. Pat yourselves on the back gentleman I am not easy to please and you have done it. If you have the opportunity to try them I recommend them, you will probably become a repeat customer too!!!

Details

Phone: (423) 239-3008

Address: 4608 Fort Henry Dr, Kingsport, TN 37663

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