These guys are fantastic, and they will do you right. I left feeling as if I got a reasonable amount for my trade in and a fair value on my vehicle, a 2001 Ford Explorer with 75K miles. After already purchasing the vehicle, I found that there was some serious issues that were a major safety concern. I took the vehicle back to them, and even though they did not have to because it was purchased as-is they gave me the option to trade in for another vehicle with money off or to fix the problems (over $2700 according to the Ford dealership). After driving a few vehicles, they were very patient, and I went with the decision to have my Ford Explorer fixed. They fixed my vehicle in a timely manor, said they didn't know about the issue and wanted to do the right thing, and they didn't charge me for the repairs. This is a very honest dealership, and the owner is a great guy. I highly recommend this dealership, and my overall car-buying experience from them was a good one. HIGHLY RECOMMENDED.
I just had a great experience with Steve. I needed an out of province inspection on a car I just bought, and the mechanic shops I used in the past didn't do inspections. HD Motors was close to my house to I thought I would give it a try. The pricing seemed standard, but the service is where he really shone. I called in the afternoon and he said he could get the car in the next morning if I could leave it for a few hours. When I brought it in, he estimated 2 hours but called me about an hour later. One small fix and I was good to go! I've never had a mechanic shop work so quickly and be so on top of their communication with the customer. He seemed fair and honest. I will definitely be going back for future work, even though I drive a Japanese car (not a German car as is his specialty).
Steve is amazing! He is great to work with, honest, and reliable. He is extremely knowledgeable on German and European cars.He's worked on my C32 AMG, BMW 330i, and VW Passat, among many of my friends' vehicles. You can find people recommending Steve on many of the BMW & Mercedes forums online in Calgary. I've seen many M3's at his shop.I recommend him to everyone I know who needs work done in or out of warranty on their German vehicles. I have never had a complaint, and nothing but praise on his quality of work and business ethic. This mechanic is as good as it gets.
Exceptional staff and exceptional service. the whole staff was very friendly and helpful especially Joe And Jacob. Financing was a breeze done on location and with them! Much much more than I expected from a car buying experience. They were honest and straight forward with the numbers and had a great selection. My wife and I are very happy with our 2011 Avalon and would happily send friends and family to see the staff at J and J Auto Sales Kingsport Tn
I bought a 2005 Chevy Silverado from J & J Auto in Kingsport. I looked at two other car lots and stopped by to see their lot, and I will say I was very impressed, not only with their inventory but with the sales staff. The were helpful and also polite. The salesman didn't mind that I asked a lot of questions and test drove several of the trucks on the lot. Check them out if you are looking for a truck with good prices and the best is the downpayments.
User Rating: 5 out of 5 stars by Teresa 02/06/2012 The employees were extremely friendly and helpful. The Salesman even offered to help setup all the My Synch functions and the sirrius radio stations. We were treated fairly and feel that we got a good price for the vehicle that we bought. We would recommend this dealership. Excelent Car Lot to buy from Highly Recomend you go there!
Our family of 3 are 5 time repeat vehicle buyers from jandj and hurds motors with a additional 3 vehicles that cloase family purchased all with happy results. J and j has reasonable down payments with fair prices every time we have had any dealings with j and j. Employees attend to your needs quite.
Staff was very friendly and knowledge able of the honda i bought. It was a good experince only 15 mins to do paper work after picking out my car. Ive already been sending family and friends to jnj great place. After getting the run around at other lots they worked with me only having $500.
I had a great experience customer service really nice folks. I was looking to buy my 17 year old son a reliable vehicle at a resonable price. I looked for about 3 weeks and none of the personel made me feel like i was a pain in the you what. I cant wait to buy anoyher car...
I like this shop and Steve a nice guy. He provided a service to my 2003 E500 for a few years now.Reasonable price and good services. I personally like to understand whats wrong with my car and see how the mechanic fix it in front of me. No surprise !!