I have rented Backhoes, Rock buster ditchwitch, concrete saws, Hilti tools, manlifts and even drain augers from Action Rentals. I have even had an accident, laying a backhoe on it's side! The people have been friendly, accomodating and very enjoyable to do business with. They really go out of their way to help, even at a time when I needed help, and NOT a rental. I have rented on occation, this was for my own home improvement projects. So they don't remember me exactly by name or personnally, so it's not that I am special. I don't remember their names either. But, If I'm needing a tool and don't want to buy, There is no doubt that I will turn to them again.They are sincerely one of the best outfits I've ever done business with! I cannot give them a higher recommendation.