The September To-Do List »
From vacation ideas to gardening preparation, check out our September checklist to enjoy the rest of summer and get ready for fall.
From vacation ideas to gardening preparation, check out our September checklist to enjoy the rest of summer and get ready for fall.
When getting a new pet, you may be concerned about whether pet insurance is right for you. Find out if you should work pet insuran…
Paying for your vet's veterinary costs can get tricky. Learn how to make the most of your vet visits and pay for your furry friend…
Wonderful wonderful. Dr. Golob is excellent. She truly cares for my pet, and I want to see her every time I come down. Unlike the other vet Cherokee, which forces services on me and keeps pushing me. She gave me my options, her opinion, and better alternatives. She gave me useful information regarding my precious, and ensured if any questions were needed to contact them ASAP. She herself was well groomed and had a clean, near appearance I will be coming back. loved loved loved this vet. And not to mention how economic friendly they are. Half the prices of the other vet. $39 visit compared to $100. What a deal!! Thanks Dr. Golob!!!
Cherry point is an awesome, courtious and kind vet office. I highly reccommend!! They assist the owner as well as the pet. The staff treats you as family not just another client. They are a very caring crew and will follow up on your pets status like no other vet i have ever dealt with.
cherry point said they could get a med for a cat in a chewable form that I had to pick up from them and I could only get a 2 month supply because the company making it said that was as long as they were good for. Imagine my surprise when I switched vets, I was told they could fax in the order to the very same company and I could get it directly from the company that makes it and I got a 3 month supply for $150 less!! That included shipping. No that's not a typo, came to $50 less per month!! I have several older cats and really don't appreciate this level of markup, believe me they get plenty of money on the many visits I was making to Cherry point.. Finally quit going when there was a stray cat across the street from cherry point that I was working on capturing. The stray had obvious worms and was losing weight. When I asked if I could purchase a dose of wormer, I was told I could get it after I bring the cat in and paid for a physical. Which at the time I didn't know how long it would be to capture it. I ended up getting the wormer online, proceeded to capture the stray a week later and take it along with all my cats elsewhere. I guess them refusing the $8 wormer dose saved me a lot of money!! Really bothered me they could ignore a cat within sight of their front door unless they were making money off of it.
They won't send a prescription to an online pharmacy for my dog. The online pharmacy will only accept the script from the vet directly and they refuse to send a fax or email so my dog can get the medication she needs. They don't offer the medication in their office, so I have no choice but to see another vet because of their lack of customer service. I have NEVER been to a vet that wouldn't do this. I do not recommend going to them if you need meds for your pet and they don't carry them in their office. The reason they don't send an email or fax for your pet: they have had issues in the past with online pharmacies not receiving their fax or emails. Perhaps that is an internal issue, not with an online pharmacy. I have NEVER had an issue with online pharmacies not receiving a script from other vets in the last 15+ years. ZERO CUSTOMER SERVICE. Seems like a ridiculous reason to lose a customer. It takes so little time to send an email or fax. "Here’s why customer service, good and bad, matters when it comes to word-of-mouth marketing*:A dissatisfied customer will tell between 9-15 people about their experience.Around 13% of dissatisfied customers tell more than 20 people.Negative interactions with a business are spread to twice as many people as positive ones.People are twice as likely to talk about bad customer service experiences than they are to talk about good experiences.67% of people spend money after getting recommendations from their friends on online communities like Facebook and Twitter.Happy customers who get their issue resolved tell about 4-6 people about their experience. Customer experience isn’t just something that impacts the perception of your brand in the marketplace. It is your brand." POOR BRAND
This place is all about money. We took our dog there last year to have a skin tag removed which resulted in the 4 year old healthy dog dying. They put her thru hell, blamed us for them giving her morphine (we were not asked or notified prior) which ended up causing her to not be able to breathe. They told us they were closing and to take her to the ER vet. ER vet tried their best to help but it was too late. I have since gotten a new dog and its amazing how the new vet is. They are half the price of these greedy people and actually care about ur pet. Please don't go here if u care about animals.
Unethical! They put the animals through more just to make a few extra bucks. This also puts the owner through more hassle and time when it could have been a quick fix. My dog has usually only had to go to the vet maybe 1 to 3 times a year until we switched to them. We've been there 8 to 10 times in the past few months! This dog has never been this unhealthy. Everything has gone down hill since being in their care. DO NOT RECOMMEND!
my family have been loyal to this facility my entire life. we have taken our pets here for 27 years. the past 5 years I have grown increasingly dissatisfied with the service. The staff is unconcerned, dismissive, they take their sweet time and when i ask them to update my pets info, they SAY they will and that they did do so, but they dont! I am so sick of this. Today i sat in the waiting room with my dog, who possibly could have a fast acting fatal issue (bloat) ... i wasnt sure thats what she had but the possibility shouldve made them show some urgency. I sat there for an hour and a half. both front and back waiting areas filled and emptied twice before i was brought to a room. there, i waited another 1/2 hr to be seen. the vet took 2 hrs trying to determine what was wrong. said she could find nothing wrong. she didnt know what was wrong with my dog. and my dog is still in pain. I am beyond disgusted with this facility. I have given them years of loyal service. given chance after chance. Im done. I was going to get my dog fixed there next month but after this i dont want them touching my pets again.
Well Andy Cherry comes through for our family again!! Roxie is my French bulldog and the love of my life. We board her when traveling and the CPAC team is wonderful to her. This specific trip I get a call from Dr Cherry explaining to me first hand that Roxie has not been herself and she had barfed up a corn cob (OMG... where did that come from, I thought) But he was taking care of her. He always treats her as his own and personally called me 2x a day with updates!! That's 5 star service!!
To G.G. Doctor Cherry doesn't give written prescriptions for heartworm medication because they don't trust 1-800-Pet-Meds.com which is where you were probably trying to get your heartworm medication. They have been caught selling chinese knockoff that will actually kill your dog in some instances. If you don't like Cherry's prices on heartworm meds, you can easily call around and get a better price from another vet, who will almost always sell them to you without a heartworm test if you show the last negative. I live in Knoxville and get my flea and heartworm prevention from a vet here, but still drive my dogs to Cherry Point for their annual checkups because you really don't get better care for the price, which is actually much lower than most in Kingsport (looking at you Indian Ridge).
NO Stars would be more appropriate for Dr. Cherry! Last spring, 2013, I took my 6 year old Parsons Terrier for her annual check-up and heart-worm medicine. They sold me enough HW meds for 6 months. I returned in the fall to get a written prescription and Dr. Cherry refused to give me a written prescription for the next 6 months. He would only sale me the meds. He was arrogant, greedy and extremely hateful after I have spent a bundle of money over the years with them. I pointed that out to him and he did not care that his bad behavior would eventually impact his success. In today’s economy, regardless of how much you love your pets, they are still…. “Pets”. To a worker bee like me, it is important to economize to survive. You cannot treat your clientele badly and survive in today’s business world! DO NOT DO IT!!! Do not patronize Dr. Cherry and his arrogant, greedy, hateful behavior. We have too many good Vets in this area and folks do not have to tolerate this type of unprofessional behavior. Plus, his arrogance has bled over to his staff and business support folks. They are all delusional and unprofessional.
Choosing the right vet for your pet can be tough. After all, your furry friend can't tell you how he or she feels about the doctor. Even though you're not the one treated by the vet, whoever your animal sees is obviously your decision. Since many veterinary diseases and injuries can turn into emergencies very quickly, it's important to have a go-to vet. This way, you can ensure you'll know whom to see when your animal needs care.
Speak to your friends and family about vets who've treated their pets. You can even talk to your groomer or an animal shelter worker for referrals. When you visit the clinics you've been referred to, check that the facility is clean, animals are separated and the staff is calm and courteous. Not all clinics are American Animal Hospital Association accredited. This accreditation isn't a legal necessity, though a clinic that's AAHA-accredited is guaranteed to offer high-quality medical care. To receive accreditation, the clinic has to meet the AAHA's standards in the areas of facility, equipment and quality care.
If you're looking for a specialist, you want to make sure he or she is board-certified to practice in that specific area of animal medicine. You'll want to make sure your vet is also convenient to visit, so there are factors to take into account.
The type of animal you own should play a part in which vet you choose as well. While your options are vast if you have a dog or cat, you may have to visit an avian clinic for your bird or an exotics clinic for your snake.
Just as there are many types of doctors, there are many types of vets. Some focus on livestock or house pets, while others may specialize in dentistry or surgery. They may work in a veterinary clinic or zoo, working specifically with the animals housed there, or travel to farms to work with livestock. Since horse racing and other equestrian activities are so popular, some vets are trained to work just with horses.
Diseases, like malaria and yellow fever are also transmitted through animals. Some vets have insight to diseases that affect both humans and animals. Vets have contributed to the treatment and cure of many diseases that plagued both humans and their furry friends.
Government agencies employ veterinarians as well. When an animal comes from a foreign land, these vets quarantine them and check for any diseases that may be present in an effort to control new diseases that can be brought into the country. Other Specific types of vets include:
A vet assistant works alongside the veterinarian and helps out around the clinic. In some cases, they may assist vets in surgery or restrain struggling animals during tests or lab work. The everyday duties of a veterinary assistant include; monitoring and caring for animals after surgery, keeping medical records, cleaning animals' teeth, feeding and bathing them, cleaning cages, sterilizing surgical equipment, giving animals medication, collecting samples for testing and performing laboratory tests, and offering grief counseling to pet owners.
It's a good idea to bring your pet to the vet regularly. This way, he or she becomes familiar and comfortable with the care providers, and you can stay on top of your pet's preventative care. If the animal is small enough, bring it to the office in a carrier. Just as you visit the doctor for a yearly check up, you should bring in your pet for regular check ups as well. During a routine veterinary visit, the vet will probably begin by asking you if there have been any changes in your pet's behavior or habits.
The vet will then take your pet's vitals, like weight, temperature, pulse and respiration rate, and perform a physical examination of the pet. During a physical exam, the vet checks the abdomen for swollen organs, and the legs, feet and joints for any potential problems. Depending on the age, breed or condition of your pet, your veterinarian may also check the eyes, ears and mouth.
When your vet conducts a full body examination, he or she will check out your pet's coat and skin, noting any hair loss, itchy spots or lumps. Keep note of your animal's shedding habits so you can let the vet know if anything seems abnormal. The vet will check for parasites, fleas, ticks, mites and heartworms as well.
Vaccinations are also important to your pet, especially if you have a cat or a dog, and your vet will suggest that you make sure they're current. Keeping up to date with vaccinations can prevent your furry friend from getting distemper, rabies, hepatitis and lyme disease. Some vaccinations last longer than others, so speak to your doctor about staying caught up with your animal's shots.
Just like your own health insurance, you want to make sure your animal is covered before he or she needs veterinary services. Some common animal surgeries can cost thousands of dollars, and you don't want to end up having to foot a surprise bill that costs more than your paycheck.
There's no set price for pet health insurance. Costs can depend on factors such as where you live, the age and breed of your pet, and how much coverage you want. Before you take out a pet insurance policy, you'll want to meet with your vet to go over what he or she thinks your animal should be covered for. Many vets believe that you should make sure cancer, chronic disease, hereditary and congenital disease, and common breed-related medical conditions are all addressed in your policy.
Some pet owners can't afford insurance for their pet, so there are other options to make paying for surprise pet visits as easy as possible. Some pet stores have wellness plans - which tend to be much cheaper than an insurance policy - that offer shots, check ups, screenings and discounts on various procedures your pet may need. A lot of veterinary offices offer payment plans for pricey procedures as well, as long as you have decent credit history. For a last-ditch option, there are even privately funded organizations that offer pet owners financial aid for their pet's treatments.