Started out as a good got a good deal with the storage, all went down hill when I got the second storage. Customer service is not the best when it comes to honoring there word. Warning to all get it in writing or you might be dishing out extra cash. They are terrible in following up with customer service.
Three days after moving all of our stuff into our storage unit we were robbed. My fiance and I went into the office to make them aware of what was going on and the lady at the desk told us that the owner would be in the office in the next couple hours. We came back in to talk to the owner and he not only accused us of lying and stealing our own stuff, he then proceeded to accuse his parents, and finally kicked us out of his storage facility. Kokopelli storage has no customer service and their storage facility has no surveillance cameras. They are certainly not a secure place for anyone's belongings. I have NEVER been treated so terribly in all my life!