3895 Sunshine Dr, Kingman, AZ 86409
I needed a tow -- waited 3 hrs -- called and spoke to Beth -- was told it would be another 45 - to an hour wait -- there were 5 other cars before mine that needed towing -- I asked "how many tow trucks do you have " -- her response -- "that's none of your "F_____King business -- asked to speak to the manager --
"I am the manager!!" -- and she hung up!!
Stranded on I-40 between Kingman and Flagstaff. I called and spoke to Mike & he said he'd be there inside 30 minutes. Within 20 minutes I was back on the road! Very friendly & VERY prompt service. Definitely a positive ending to a potentially dangerous situation.
Mikes Pow-R-Tow came out after we had a blow out. The man they sent hooked up our truck after it had body damage from the wreck that we were worried about and then proceeded to hook up and take off with our truck leaving it in park and grinding it into the asphalt. The Officer and other professionals all looked in amazement. We finally got to the yard after getting our insurance called and when asking about getting our personal things out of the truck got immediately inturrupted by the woman at the desk who we guess was having a bad day. We proceeded to tell her our concern about what the tow driver did when a man came into the office screaming vulger language ( We were shocked!) stating they didn't do anything, threatened to call the police (why, because we came to ask about it and get our belongings from the truck?) . My husband just walked out to go call our insurance . the man continued with mother f***** etc. It scared me as I was afriad he would come through to the other side of the counter as he was behaving in an aggressive and thretening way. These people are not professional and I would not go by yourself to their office.
we assume our insurance had already told them before we got there of our concern of them
further damaging our truck. The officer and other professionals at the scene all saw it an we got pictures of the grinded in asphault and truck in park. This will be rasily solved. Just the other concern left is that these people at Mikes
Pow-R-Tow are allowed to work in these situations . Do NOT go to this office by yourself!