I called one of the large nation wide Rooter Companies for a problem with my home sewer, the charge was $350.00 just to clear the line, i was disparate it was late Friday and i had guest coming over for dinner, so i went ahead and payed. the next day the line clogged again i call the Rooter company back ,, they sent out a second guy not the first he wanted to charge me another 350 i told him that i had just paid last night 350 and i was told i had a 6 month warranty, he told me that this was not the same problem and that i would have to pay again, after about an hour of going back and forth and unable to speak to a supervisor i asked him to leave i went back on line and looked for an other company, thank goodness i found American Drain. they came right out and showed me exactly what the problem was after he cleared the line he put in a camera, it was clear that the first Rooter Guy did not clear the line properly. American ran a jet machine and clean it to a tee charged me less than half what i was charged by the rip off rooter company. i will never use that Rooter Company again. if you have any type of drain problems call American Drain very fare and honest up front no BS. Thanks again. Oh but the way i have asked for a full refund from that Rooter Joker. and reported them to the BBB
My experience with Rick, his assistant and Maria has been very good. They were prompt and professional and offered me a solution to my drain field p…
I called American Drain for a second opinion on work that i was going to have done at my home this week coming up, i will not say the name of the company but its one of the largest plumbing company in the nation. i was told by the plumber that came out that i need to have my sewer line replaced from my house to the road, at a cost of 9800.00 dollars. i paid almost 400 dollars just to have them clear it they then put a camera in line and they told me that the line was full of roots and was broken and it needed to be changed, being that this is a national company i trusted what they told me. i did not have all the money so i had to get a loan for the repairs, they wanted to start the job right away and they kept insisting that it needed to be done now. thank god it took me a week to get this loan, while waiting i did some research on line and found American drain co. they gave free second opinions so i figured i have nothing to lose. to make i long story short i had no roots and my line was in perfect condition. THIS NATIONAL PLUMBING COMPANY WAS GOING TO TAKE ME FOR ALMOST 10 THOUSAND DOLLARS. Thanks to Jose at American for saving my Holidays. I will be filing a complaint with the BBB on this RIP OFF COMPANY.
I had a problem last week called 4 local plumbers. i needed my line snaked out, nothing in the house was working toilets showers etc, the funny thing isthat out of the four only one gave me a 3 hour window it was this company American Drain co. the others said that they would have some one out within the hour, and they did have some one at my door in about an hour, no one wanted to give an over the phone estimate just to get an idea of what it was going to set me back. only American gave me a ball park figure over the phone, one Rooter company wanted 349 to clear the line when i said no he dropped the price to 299 still to high. the other guy wanted 250 getting better but then told me that there was a service fee which brought it up to 280. i had been quoted over the phone by American about 185 so i figured i would want for them if i am able to save 100 bucks or so. they showed up within the window i was given and was told that it would be 185 to have my line cleared. they did the work saved 150 dollars got a nice warranty. worth the wait waited an extra hour and a half to save 150 dollars that's not a bad deal. Thanks
I just had to write about this company, my mother who is 87 called this company, she's lives by herself and is on a very restricted income, she called and got a quote over the phone for a clogged toilet. when she told me that she was waiting for a service man to fix her toilet i jumped in the car and rushed over, she had been taken advantage in the past on service work for her home, and i was not about to let it happen again. when i got there a gentleman was there he told me that his name was Jose, he told me that he was not far away and that all he did was plunge the toilet to clear it. he said he was not even going to charge my mother, he was around the corner and it only took him 5 minutes to fix the toilet, what a nice thing to do i was shocked that there are still descent people in the service industries, i will recommend this company to all my friends and coworkers thank you so much for the kind gesture.
Scott is extremely knowledgeable which you would expect but is rarer than you think. After an other plumber scared us with the prospect of spending thousands of dollars to replace a pipe that seemed to have roots growing in it, Scott patiently tried again and again with 2 different types of equipment to brake through the blockage and reassured us that there were no roots that could have damaged the pipe. His price was so reasonable and he was very thorough, counseling us on maintenance for the future. He is very generous with his time in explaining the cause of the problem and how to prevent it from happening again. Highly recommend him!
I give them 4 stars out of 5 because of the the customer service. Although very nice,people, they did not show up when scheduled,, and did not call and advise. John at Bob's Plumbing was very professional in trying to first fix my tankless water heater with help from technical support at the manufacturer Siebel Elton. As they found that the mother board had blown out,unfortunately it had to be replaced .I purchased the recommended replacement for my particular unit. , They showed up late, but it was installed with no issues. Will recommend. O
After calling around for a reasonable price to clean my house drains, this company was one of the least expensive so i figure i would give them a try, glad i did the guy that they sent out was a well experienced plumber. i could tell just buy the way he worked and explained everything to me and the tools he had and used, very professional. i got my drains cleaned and was even show the condition of the drains inside after he cleaned them with camera that he put in to the pipes. payed a third less of what Roto Rooter quoted me to clean my drains. VERY Happy
If you need a plumber - Express Sewer Solutions is the one to call. He calls you back immediately, explains when he can get to you house. If you give him a good description of what is wrong, he knows what needs to be done and will give you a price. The plumbing problem was fixed as he thought. He even explained how the plumbing pipes are done in my old house to explain how clogs happen. He is very informative, is not in a rush, and pleasant to deal with. I will definitely call him if I have another problem again.
Called them Yesterday Had a big Problem at my house with friends watching the game. i expected to pay through the roof. Not the case, paid what they told me was the standard flat rate. paid 185.00 to unclog my whole house and on top of that they checked the pipes with a special little camera . very satisfied with this company. my neighbor told me that a couple weeks ago he paid roto rooter 349.00 to have the same thing done. that really made me glad i called American drain first.
I had a serious plumbing issue at my house. We had three plumbers come before and they were not successful in resolving the problem. Scott from Express Sewer Solutions came by and figured out the issue. He has state of the art equipment and is very professional. It ended up being a root that broke through the pipe. He located it, and replaced it. Overall an excellent plumber who is honest and provides a great value. Would highly recommend.