A member of my household changed address, with the request made by the individual not the household. Now I don't get any mail anymore, and it is taking nearly three weeks for the mail to show up at the other address.Warning - if you have others living with you, set up another mail box for them when they move in otherwise you may never see your mail again after they move out and change address.
The carrier for Sunday deliveries left a parcel on top of my mailbox on our road for anyone to come by and claim on their own. Too lazy to drop at my door. Poor, poor service!
WORST PO ever!!! They have no accountability for the carriers who mis-deliver 40% of our mail. I've reached out to the post master and over a year later I'm still having the same issues. The GROSS NEGLIGENCE is unbelievable, and NO ONE is held accountable and apparently nothing is being done. I'm filing a BBB complaint and hope for better training for their personnel. Ben Franklin would be so disappointed.
They need to hire mail carriers that know how to read and do their job. My mail box is plainly marked with the address and names living in the home . My mail ends up all over the place and I end up with everyone else's mail. We live in a trailer park and he tends to just throw the mail in our landlords yard over the fence . Worst mail carriers ever!!!
Worst place ever, they steal, lie about there carriers, cut phones off so you can't call them back, rude, don't send your mail through here,, now known as Copper Mountain, doesn't deserve a star, HORRIBLE
The Copper Mountain post office in Killeen is awful. I have had a package and a letter containing a money order either mis-delivered or stolen by someone in the last two weeks. The phone number is constantly busy. I went down there personally on Saturday, June 29 to inquire about my missing mail, and was given a run-around story about how the regular carrier was out during the week of June 20, 2013. The supervisor, Melvin, told me that the regular carrier would be back this week and that they would contact me after speaking to him. They have a carrier who is stealing or misplacing mail and they don't seem to care.
my mail carrier is the worst in the world! she doesnt like to bring packages to ur house that need to be signed for. she also steals things that are in the mail. the supervisor doesnt do anything to stop her either. they nneed to shut this office down.
This place is horrible, phone number is correct but has had a busy signal for days. The workers and the supervisor, have a reputation for being rude and lazy.....thus adding new meaning to the word 'postal' and more frustrating is that we had to give this place a 1 star rating in order to post this review.
I was raised in a military family and have lived all over the world with them as well as my husband who is also in the military and I have NEVER had such horrible experiences with a post office! We have lived here only 9 months and I have already had two packages gone missing (that delivery confirmation says were delivered but I never received); received the key to a parcel box that contained someone else's packages (and that I subsequently had to track down to give their packages back to them) two times in less than two months; had a package I sent that I had delivery confirmation and insurance on (for $120) get sent to the wrong city and state;and on a near-daily basis we receive someone else's mail. I have complained to USPS headquarters as well as the local headquarters here in Killeen and only have had one issue resolved so far out of all the problems I had--they were able to locate and deliver a package to me 5 days AFTER delivery confirmation said that it was delivered to my house. If I could, I would avoid having this post office as the place my mail goes through. I am nervous every time I hear that someone sent something to me via USPS because I never know if it will get to me or not and I have stopped using this post office completely to send packages and instead only use UPS. If you can, STAY AWAY from this post office!