More Info

Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

General Info
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provider in the country and we’re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
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Services/Products
Audio-Visual Equipment Repair, TV & Radio Repair Dishwasher Repair, Oven Repair, Refrigerator Repair, Washer & Dryer Repair Lawn Mower Sharpening Microwave Repair
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother, Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Ennox, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Kohler, Lawnboy, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Mage, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Odak, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
visa, amex, discover, mastercard
Location
Killeen Mall
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
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Reviews

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MI
Matthew I.

11/12/2021

Overall
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Service

Extremely poor service. Scheduled an appointment more than a week in advance, was given a 4-Hour window for the technician to show up, waited for 4 hours on my day off for the technician to never show up, called in to try to find out what was going on, the garbage automated phone system they force you to use does not offer you an option to talk to a live representative to resolve an issue, and it was only through going through the online chat I was able to get a hold of anyone, which point I was informed the technician had been sick. Like, you can't text or call someone to at least let them know that so they don't waste their day waiting on you? On top of that, their address is not legitimate and they are not at the location listed. Definitely go with a different business in your area for appliance repairs. Extremely poor customer service.

BS
Barbara S.

12/18/2016

Overall
Selection

The technician kept in touch with us at all times on the date the part would ship and when the service was scheduled. It was a remote area so it was important as we had to meet him. He went above and beyond in troubleshooting the mower and then being sure that it was working as it should be before leaving. He was amazing@

AC
Andre C.

06/14/2016

Overall
Selection
Service

The technician didn't talk to me and explain anything that he was doing. I asked him to tell me everything about the service and come back and asked my permission to service anything beyond the 129 maintenance inspection. I asked him how much it will cost to add the Freon to my air conditioner and told me three times it wont be much. The service was 250 not including the 30 dollars for Freon. When I told him not to he said he already did it. I would like for him to be more upfront with me .

Details

Phone: (254) 892-0719

Address: 2100 S W S Young Dr, Killeen, TX 76543

Website: www.SearsHomeServices.com

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