Aspen DentalAdd to Favorites
2202 S W S Young DrKilleen, TX 76543Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
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Insurance: DeltaCare USA
Specialties: Denture Repair, Dental Implants, Emergency Dentistry, Dentures, Oral Surgery, Affordable Dentists, Dentures, Implants, Crowns, Bridges, Dentures Made Affordable, Dentistry
Services: Dentists, Tooth Cleaning, Wisdom Tooth Extraction, Tooth Whitening, Dental Implants, Crowns, Root Canals, Tooth Veneers, Fillings, Dental Bonding, Tooth Extraction, Medical Services
Procedures: Crowns and Caps, Bridges and Implants, Veneers, Sealants, Bonding, Dentures, Fillings and Repairs, Oral Cancer Examinations, Teeth Whitening, Extractions
I have a chipped tooth and gum problem, but no dental pain. Aspen has good reviews and a good BBB rating, so I chose them. After the x-ray and exam, they said I needed a crown and gum treatment
I paid in full, which included a home care kit that I did not know about, or request.
In the middle of the Gum treatment, while my mouth was numb, they asked me for $500 more. They kept pushing me and I felt that I had no choice, so I agreed. The gum treatment wasn't correctly done. My gums are still bleeding after a month. I asked for my money back for the gum treatment and gave it back.
The build-up for the crown didn't cause pain during and after the procedure. A week later, after they installed the temporary crown, I suffered over two weeks of pain. While all this is going on I had a headache, high blood pressure, and chest pain from tooth pain and stress.
Finally I complained to customer service, so they said they'll do a root canal. They also gave me the $500 back.
It took over month to complete. My experience here was a nightmare. I need to see another dentist but I'm so terrified.
Patients should have the right to write good, or bad, reviews. I tried twice, to post this review on Aspen's National website, but they haven't posted it yet.
Worst cleaning I ever had in my life. I have braces and was told I did not need to to get my bracket remove for the cleaning because they could do it with them on. First I had to ask for glasses they were spraying water all over me. Then I had to ask to get suction done felt like I was drowning. She half clean, kept getting the tools stuck in my tooth, didn't floss at all. Then on top of that I was suppose to get a filling so she drilled it my tooth before ever looking at x-rays then after I complain about the pain she says, "oh let me look at the x-rays and says you need a root conial" now I have a temporary filling in. I will find another dentist, will not go back there.