This is the WORST service I have ever had. The man that did it was rude and even the other people that worked there said they would not have put up with him. The told me one price and then had to spend the next few "hours" looking for the right Oil Filter, called two different places to find it and then Charged me for the time and the cost of getting it.
4110 E Veterans Memorial BlvdKilleen, TX 76543
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
224 761st Tank Battalion AveFort Hood, TX 76544
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
It is irresponsible to post oil change due in 3 months on the window sticker especially when installing synthetic Oil. That is taking advantage especially older people and military wives with husbands overseas. I asked the manager about it and was told that is their policy.
I had a good experience at K-1 Lube and Tire yesterday with my 2005 Honda Pilot. My Honda dealership replaced a starter earlier that morning then told me that my brakes needed to be changed (all 4). Since I had the front 2 brakes done by K-1 a year earlier something didn't sound right, so I took it back to K-1 to have it inspected and use their lifetime warranty if need be. The mechanic took my wheels off, inspected and showed me the brake pads. The ones K-1 installed last year were still good. The rear pads needed changing so they gave me a Hell of a Deal and with less than an hour wait it was done. Now my Pilot brakes perfectly. There's no price for piece of mind, and I'll return for future repairs. This is a no frills place that does good work. The name implies just Lube and Tire, but the shop can do about any repair. You get personal attention without the "up-sell" from dealerships. It was good to interact with the mechanic at different stages of the repair. Good job K-1 and I will be back with any future repairs.
Customers Be Aware !!!!!! I have used them for several years to do my oil change. The last couple of times the service was HORRIBLE. They do a rush job and do not communicate with the customer about any findings during the oil change. I always get the full service. After leaving I looked at my service paper and several things they noted wrong but never spoke to me about them. One in particular is a "Broken Dip Stick" How can you complete the service with the dip stick broken? I checked my oil right before taking my car in so I know this was something that occurred during the service. The technician said nothing to me about it. I called back and the manager said they could fix it at my expense. I will NEVER use them again.
This is the best and only place in town we will go for all of our repairs & routine service. They are even fixing our 2001 Motorhome for us that another shop completely scammed us on. Jesse & the owners are amazing and have gone above and beyond to help us with the extensive repairs needed. I can not recommend this business enough. Comfy & clean waiting area and super friendly service!
I have no idea about this business's oil change service but their inspection service is the worst. DO NOT GO HERE FOR AN INSPECTION! Slow as Christmas and very unprofessional. Less than 1 star.
Bad place to take your vehicle do not go there it takes me an hour and a half to get to your vehicle. This place ain't worth a hoot
I would give this place negative 5 stars if I could. I came for an oil leak. After $175 later I still had a huge oil leak. Came back and told me I should be good. Unless buying 2 gallons of motor oil a good is good, then I guess I am good. I either got ripped off, or these mechanics are lazy, or incompetent. Thrives, stupid, or lazy. They can decide what they are. Never again will I go to this place. I had an honest mechanic back home, but since being stationed here, I have not found an honest mechanic.
Terrible customer service and took almost 1 hour for a oil change.
Good job i definitely recommend