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Great buying experience!! Really professional and nice staff!! Ben and Brian were great to work with!!
My salesperson was Benjamin Benedict. Very knowledgeable about the trucks I was interested in and great personality. Would recommend this dealership to anyone.
Extremely helpful. I would recommend Charlie Owens and Timbrook Ford to anyone looking for a used car.
Timbrook Ford exceeded my expectations. Great price for my new vehicle and best trade in value. Everyone went above and beyond to make the deal happen.
Timbrook Ford in Keyser WV is the best place to buy a new or used car in our area. I have shopped all the dealerships within 100 miles of where I live and always end up back at Timbrook Ford. The price and service here are second to none. I have bought 3 new car from them and we are looking to buy another one soon. The staff here are very friendly and helpful. They also have the best service department around. Don't be fooled by some dealerships that give you a lower price but leave out the hidden fee's. Dealer prep and processing fee's are just some other dealers don't tell you about until you buy the car. Shop around like I do but be sure you let Timbrook Ford earn your business and trust.
Bought our first car from Timbrook Ford in September and had wonderful customer service and the staff were very friendly! We shopped around other places for an Escape, but none of them treated us as well as they did here at Timbrook Ford. We will be coming back here for future purchases for sure!! They are all wonderful!!
These guys have been nothing but great to me. I literally can't say enough. I just bought my second truck from them and intend to never go anywhere else from here on. The best price around! Absolute fact. I priced Koons, Ted Britt...the biggest in Baltimore and VA. Timbrook beat em! Thank you Brian. Charlie worked overtime letting me drive about every truck on the let and look all through the ones I didn't drive. Never anything but a pleasant smile and a "you're welcome" from him. Great salesman for sure. No pressure and all help. Benjamin was also a huge help. Just a great pleasure. Real teamwork to take care of us. We never sat around unattended. This group of staff are the most professional and helpful auto sales group I have ever dealt with. Very easy transaction. No haggle. Smooth financing, outstanding delivery. Pleasure men. Thank you!
welling to help with anything you need and really know the systems in the SD. GREAT EXPERIENCE. Timbrook Ford always treats me nice
Hubby bought a Ford truck 12/28/16 for his 50th birthday and the sales staff was exceptional and the process was smooth and professional. Shout out to Ben!!! Thank you for all of your help and making us feel like family!
Looking into get in an affordable Ford Taurus. I went looking online and found a perfect cinnamon colored 2013 Taurus and it had reasonable mileage on it. I came in and picked it up from Brian and Galen and have loved driving this vehicle for the last month and a half.
I came in looking for a regular cab F-150, bad thing was, it wasn't available out on the lot. A nice gentleman came out and helped me out. Come to find out the truck was in the service going through it's final process to be able to be put out on the lot. I drove off with this exact truck and it's everything I wanted in a truck. Thanks Ben for taking me back to see this very truck
Excellent Experience Every Time!! There is no one that can compare to Timbrook Ford. From sales to service it is hands down the best in the business. I have purchased 4 vehicles from them and will continue to conduct all of my future transactions there. I have dealt with Jim Maybury, Ben Benedict, Brian Tucker and the service staff, always a pleasant experience!!
They were wonderful. Their customer service was outstanding. They made the entire experience worry free, hassle free. Their entire team was friendly and very welcoming.
I recently moved to the region and needed to turn in a leased Ford vehicle. The staff at Timbrook took care of the process for me with incredible ease. It was because of their ability to take in a customer from another dealership and treat them with the most amazing respect that I knew I wanted to purchase a vehicle from them. The sales team knew what I was looking for and found me the perfect AWD Taurus with low miles and used car certification to 100,000 miles. Other dealerships were closer, but none of them gave me the treatment that I received here. My sales manager Brian and sales person Ben were amazing!
I bought a 2015 Ford Focus SE from these guys. My sales process went smoothly and I was pleasantly surprised to see my payments were nice and low for a brand new car. I will be in in three months for my first oil change. I love the cold weather package. Heated steering wheel and heated seats are a nice feature and it looks nice with the sports appearance package.
I had my service appointment there at Timbrook Ford. I got an inspection and it was quick and painless. The coffee was great and the donuts were excellent. The people at the counter were very nice and I got to look at a few Mustangs while I was there.
Phone: (304) 788-7900
Address: RT 220 RR #3 Box 3280, Keyser, WV 26726
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