Great buying experience!! Really professional and nice staff!! Ben and Brian were great to work with!!
My salesperson was Benjamin Benedict. Very knowledgeable about the trucks I was interested in and great personality. Would recommend this dealership to anyone.
Extremely helpful. I would recommend Charlie Owens and Timbrook Ford to anyone looking for a used car.
Timbrook Ford exceeded my expectations. Great price for my new vehicle and best trade in value. Everyone went above and beyond to make the deal happen.
Timbrook Ford in Keyser WV is the best place to buy a new or used car in our area. I have shopped all the dealerships within 100 miles of where I live and always end up back at Timbrook Ford. The price and service here are second to none. I have bought 3 new car from them and we are looking to buy another one soon. The staff here are very friendly and helpful. They also have the best service department around. Don't be fooled by some dealerships that give you a lower price but leave out the hidden fee's. Dealer prep and processing fee's are just some other dealers don't tell you about until you buy the car. Shop around like I do but be sure you let Timbrook Ford earn your business and trust.
I was looking for a brand new F150 and found a possible buy online. I called ahead to ensure the vehicle was available and was remembered when I arrived an hour later. I was able to purchase a 2017 F150 XL with a crew cab, towing package and most of the available electronic accessories at a price lower than I found online at any other dealership.
Bought our first car from Timbrook Ford in September and had wonderful customer service and the staff were very friendly! We shopped around other places for an Escape, but none of them treated us as well as they did here at Timbrook Ford. We will be coming back here for future purchases for sure!! They are all wonderful!!
These guys have been nothing but great to me. I literally can't say enough. I just bought my second truck from them and intend to never go anywhere else from here on. The best price around! Absolute fact. I priced Koons, Ted Britt...the biggest in Baltimore and VA. Timbrook beat em! Thank you Brian. Charlie worked overtime letting me drive about every truck on the let and look all through the ones I didn't drive. Never anything but a pleasant smile and a "you're welcome" from him. Great salesman for sure. No pressure and all help. Benjamin was also a huge help. Just a great pleasure. Real teamwork to take care of us. We never sat around unattended. This group of staff are the most professional and helpful auto sales group I have ever dealt with. Very easy transaction. No haggle. Smooth financing, outstanding delivery. Pleasure men. Thank you!
welling to help with anything you need and really know the systems in the SD. GREAT EXPERIENCE. Timbrook Ford always treats me nice
Hubby bought a Ford truck 12/28/16 for his 50th birthday and the sales staff was exceptional and the process was smooth and professional. Shout out to Ben!!! Thank you for all of your help and making us feel like family!