HORRIBLE EXPERIENCE. I AM A CANCER PATIENT WHO IS HANDICAPPED. I GOT TO TAKE A BREAK AND WENT TO KEY WEST. AFTER I DID PAPERWORK AND AFTER ALL WAS DONE, THEY GAVE ME AN ELECTRIC CAR THAT WAS VERY DIFFICULT FOR ME. THE PEDALS WERE VERY HIGH AND IT WAS VERY DIFFICULT FOR ME TO KEEP MY RIGHT LEG THAT HIGH. I ATTEMPTED ANYWAY THINKING MY LEG WOULD EMBRACE THE POSITION. WE WENT ABOUT 8 BLOCKS AND I KNEW THIS WAS GOING TO BE IMPOSSIBLE. WE RETURNED WITHIN 15 MINUTES. AQS WE GOT OUT OF THE ELECTRIC CAR THEY IMMEDIATELY HAD A FAMILY OF 4 IN IT AND THEY WERE GONE BEFORE I COULD CROSS THE STREET TO THE OFFICE. BEBA WHO TELLS PEOPLE HER NAME IS LAURI, REFUSED TO DISCUSS IT WITH ME. I SAID I COULD NOT PHYSICALLY HANDLE THE CAR AND SHE HAD NO COMPASSION AT ALL. SHE SAID TO CAL ANDREW. I HAVE CALLED ANDREW EVERYDAY FOR 2 WEEKS. I HAVE LEFT MY NUMBER TWICE. I HAVE BEEN VERBALLY ATTACKED BY BEBA, TY AND ONE OTHER GUY EVER SINCE. THEY ARE NASTY AND TOTALLY UNCARING ABOUT THEIR CUSTOMERS. THEY WILL LIE AND PREVENT YOU FROM GETTING TO ANDREW OR GETTING A RESOLVE. I HAVE NEVER EXPERIENCED A COMPANY ACTING SO IRRESPONSIBLY. I STRONGLY URGE CLIENTS TO STAY AWAY FROM THEM, ESPECIALLY IF YOU ARE HANDICAPPED AND PHYSICALLY CHALLENGED. SO SAD THAT THEY DO NOT HAVE THE CHARACTER AND DECENCY TO HELP THEIR CUSTOMERS. LW
Had absolutely no issues,was super easy,best money spent while I was on vacation, got to explore entire island,easiest way to get around,the guys were super,easy drop off after hours,thanks again,will definitely rent again for these people,I did check out other rental places online,most seam like shams,if ur going to rent,go to sunshine scooters
Fast service!! Very friendly staff...and also reasonably priced for key west! Will rent and ride from them again in the future!
Friendly staff! Frontdesk concierge at our hotel recommended JV Rent'All. They picked us up and we got a great rate. Who could ask for anything more! Golf car was in great condition. Assistant guy (Vadim) had the best attitude in the world. We had a wonderful time thank you JV Rent'All we will be back.
We were extremely satisfied with everything. Lady at the front desk was super nice to us. We had a 6 passenger golf car. Highly recommended. We had a lot of fun.
Frontdesk concierge at our hotel recommended JV Rent'All. They picked us up and we got a great rate. Who could ask for anything more! Golf car was in great condition. Assistant guy (Vadim) had the best attitude in the world. We had a wonderful time thank you JV Rent'All we will be back.
By far the worst landscapers and pool service in the keys. As a certified arborist myself, the job they perform weekly in my neighborhood is laughable at best. No idea what they are doing when it comes to plant health at all.As far as their pool service? My neighborhood pool is green 5 days out of the week, and the guy (james) who is supposedly coming here to service the pool, spends more time on the phone and smoking cigarettes.In all, do yourself and your property a favor a do not let these hacks any where near your landscape or pool......
New back tire, repair front and back brakes, fixed right back light.....price was $43 less than competitor and they were only going to replace tire! Thank you!
The safety record for this company is outstanding. The scooters are new and in good operating condition. Try my company if you visit to Key West. Thank You!
Rented a older Moped from this place while visiting Key West on 12/13/14. They ran my credit card for a deposit that they said the $199 deposit would drop off in 48 hours. When I turned the scooter in there was a crack in a piece of plastic cover and they said I did it. I told them it was there when I rented it and one of their memployees agreed with me. They waited over 1 month and then put $144.00 on my credit card without my permission. Do not rent from this place. They take advantage of tourist. I have had to dispute the charge.