Key West Urgent CareAdd to Favorites
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By Appointment Only: No
PA Cameo Hehe is VERY thorough and compassionate. She made me feel comfortable and took her time to explain (in terms I understand) why I was experiencing so much pain. Ms.Cameo referred me to a specialist but asked that I keep her posted as to my Care I continue to receive.
I was pleased with the professionalism and efficiency of the nurse and PA, but the front desk receptionist was quick to dismiss my insurance card, refused to actually LOOK at it to see that it was actually valid under their coverage, and when I returned the next day after calling her to be SURE they DO take Cigna PPO she argued with me, told me they were closing soon, the boss was gone already and they “ don’t HAVE to take my insurance because they are a private practice!” Wow! It’s too bad her attitude can taint the atmosphere of the whole office! I was told I’ll have to come back ( for the third time) if I want to be reimbursed. Needless to say I left angry and thinking that she needs to be replaced. Sick people do not need the extra stress of a cranky and compassionless receptionist.
Phone: (305) 295-7550
Address: 1501 Government Rd, Key West, FL 33040