The Dog Stop
2501 Memorial Blvd, Kerrville, TX 78028
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My wife and I called the lady that owns this business at the last minute and she graciously worked our Schnauzer in to get bathed and groomed and did a WONDERFUL job with her. Our little Schnauzer is normally traumatized by groomers, but when we went to pick her up after she was groomed, she was quite happy and appeared to have been ready to stay awhile longer. Great job on the Schnauzer cut, and great way to handle our pup. The owner more than deserves the 5 stars I gave her on the ratings.
I took my cocker mix in today who happens to be ADHD and other groomers have had a hard time with her. The dog Stop was able to give her a fantastic hair cut at a great price! I am very impressed and will continue doing business with The Dog Stop for sure! Thanks Lexy!!
04/04/2012Provided by Citysearch -
I called one evening, yeah it was late 7:30p and most bussiness have a answering machine to leave a number or information to call you back. My intentions were to do just that. A lady answered the phone so I wanted to set up an appointment then. I was informed that the bussines hours they were closed and the phone rings at thier house, so I was asked to call back in the morning.
By 8:00am I am at work and I caught some time to call. When I did so, I was not able to answer right away (two sec.) and the lady on the other line was not so nice answering the phone. A RUDE ""HELLO, Can I Help You"" was said. She should have not only answered the phone nicer more perferionally but should have been patient.
I was very shocked that a bussiness would answer the phone that way. I said ""that was very rude and you just lost a customer"", and hung up.
I have taken both my cat & dogs to Lexy for many years. She has always treated me and my dogs with respect and love. I trust Lexy with my animals and know she is a good person. She has met me, on Christmas Eve, to take my animals in for bording. When Hurrican Katrina hit she boarded so many animals for people who had to evacuate.. and did not charge some of them, as this was her way to give back.
I know about the case "birdiegirl" is writting about down below, I was actually a customer on the same day Birdiegirl brought her cat in. Poor cat was so matted, i have never seen anything in my life like that. I told Lexy that this lady must not take care of her animals to be bringing in an animal in that condition. Lexy said she had not groomed this cat in over a year and that with the matting on the cat it would have to go under the matts to get off. Obviously this cat had some type of issue, already licking itself which caused all the matting. I think this cat was sick to begin with and Obviously this lady had neglected her animal and then tried to blame it on the groomer. Shame on you Birdiegirl, Karma is a bit** and yours is coming.
Lexy is a kind and nice person who cares about animals. She is willing to work with people who find lost dogs on the street and has taken in and rehomed many. Dont listen to Birdiegirl, she is wrong about this groomer.
08/05/2008Provided by Citysearch -
LEXI AT ""THE DOG STOP"" IS AN ANIMAL ABUSER!
I TOOK MY SWEET CAT INTO ""THE DOG STOP"" FOR HIS SUMMER CUT, AND LEXI BUTCHERED HIM!
SHE BURNED HIM WITH HER DULL CLIPPERS ALL DOWN HIS BACK AND ALL OVER HIS LEFT SIDE!
ALL OF HIS FUR DOWN HIS BACK AND ALL OVER HIS LEFT SIDE IS COMING OFF IN HUGE CLUMPS, LEAVING RAW, BLOODY SKIN EXPOSED!
AFTER THE SECOND VET VISIT, AND VET BILLS $150.00+ (TOGETHER WITH VET DIAGNOSIS THAT SHE WAS RESPONSIBLE FOR HIS INJURIES) I TOOK HIM TO ""THE DOG STOP"" AND SHOWED LEXI WHAT SHE HAD DONE TO HIM.
I SAID TO HER, ""YOU CAN EITHER PAY THESE $150.00+ VET BILLS, AND WE WILL LET THIS GO; OTHERWISE, I WILL TAKE YOU TO COURT.""
HER RESPONSE TO ME WAS, ""GO FOR IT!""
OBVIOUSLY, SHE HAS BEEN SUED MANY TIMES BEFORE!
LEXI AT ""THE DOG STOP"" IS NOT ONLY AN ANIMAL ABUSER, BUT A CRUEL PERSON WHO REFUSES TO TAKE RESPONSIBILITY FOR HER ACTIONS, AND THINKS SHE CAN GET AWAY WITH THE ABUSE SHE INFLICTS ON POOR DEFENSELESS ANIMALS!