Horrible experience. Took my heavy coat in for dry cleaning at Lemon Tree. A beautiful heavy winter coat parka type. I got it in like new condition at Salvation Army, but it smelled like perfume .When I got it back from Lemon Tree, it looked land smelled like it had not even been cleaned- no fresh dry clean smell, and looked dirty with flakes of stuff all over the inside and smelled like perfume the same as when I took it in- I seriously doubt they even attempted to clean it.I took it back and left it and the manager was supposed to call me, which she never did.I went back and and this manager, a hispanic female, gave me the third degree. She was rude, did not greet me, and when I asked her about my coat all she said was "What coat"?. She didn't even know , till another employee told her about it.First she said I waited too long to bring it back. I brought it back less tahn 14 buisness days later cause I was out of town for Thanksgiving holidays.Then she accused me of wearing the coat- well, we had one of the hottest Months pf November on record, so no, I did not wear it at all.She refused to reclean it , but said she would if I paid again- yeah , like that is gonna happen- not!.Basically I am am out the 25 dollars for the job not done right, and also what it will cost me to reclean it elsewhere.Do yourself a big favor and avoid this place at all cost, or buy a few pet rocks, it would be money better spent.Oh yeah, after I was treated like a dog by this manager, toadd insult to injury she said "have a nice day" as I was walking out...that really got my goat.
Horrible experience. Took my heavy coat in for dry cleaning at Lemon Tree. A beautiful heavy winter coat parka type. I got it in like new condition at Salvation Army, but it smelled like perfume .When I got it back from Lemon Tree, it looked land smelled like it had not even been cleaned- no fr…
231 Thompson DrKerrville, TX 78028
From Business: Lemon Tree Cleaners has been awarded the 2010 Award of Excellence for Quality Garment Cleaning & Customer Service by the Clothing Care Council. People of Lemon Tree Cleaners The owners and employees of Lemon Tree Cleaners are professionals, with years of experience in the dry cleaning business, working as a team to give yo…
13. Carl's Cleaners
Outstanding service!!! They always go the extra mile to be sure we are taken care of including pick up and delivery to our door step.... We are busy with kids and career but Carl's helps us get it done ! With friendly efficient service we love having a locally run business that cares about our …
14. Paris Hatters
I was on the Riverwalk and was talking to a guide, who directed me to Paris Hatters. Abe was really the nicest, and Gabe hooked me up with the 10X Chocolate. Came all the way from Denver, Colorado and it was worth it. Thanks to all!!
Avoid this place - very average cleaner, terrible customer policies. To clean 2 plain pillow shams (a $4 cleaning item), they wanted me to have a credit card ON FILE WITH THEM because these are "household items." Who in their right mind would leave a credit card on file with a business with all the credit card fraud, much less for a $4 item? Also, they wanted a signed damage waiver and prepayment. This is utterly ridiculous - no good cleaner expects these things, and I'll be going to one that has always treated customers right, even though it's farther away.