1080 S Main St, Kernersville, NC 27284
Specialties: Dogs & Puppies, Exotic Pets, Mammals, Pocket Pets, Domestic, Fish, Amphibians & Reptiles, Rodents, Cats & Kittens
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One of the main things I like about this store is the appearance. It is not warehouse-y at all and is large but not overwhelmingly huge. I shop for cat food and supplies, they offer an extensive selection of foods. I will drive from Winston-Salem to Kernersville just to shop at this store. My only complaint would be that there often is a wait at checkout.
I have a 6 lb. Shih Tzu, she is 4 yrs old, after having her groomed at Pet Co for three years, she has been refused service. They say she is aggressive, which is unlikely, but they would not tell me when I called for an appointment. They kept telling me the computer was down and I kept calling back. Finally I got the store manager on the phone and he declined service.
What a poor way to do business, leave you hanging and not having the common courtesy to tell you face to face.
My husband had told me they were charging much more than they should for a simple cut, nothing fancy.
I have now interviewed another service and am quite happy with the results. A groomer with some love for animals and a personality to go along with it.
My wife and I have two miniature Schnauzers. After moving to K-ville, we decided to try this Petco on S. Main St. Absolutly HORRIBLE!!! We ended up getting our money back. They only cut half of one of them and poked the other one in the eye. We had to take him to the vet to get looked at. After calling to complain to the manager of the grooming dept. about who cut our dogs, we found out it WAS the manager that cut them! It was the worst Schnauzer cut we'd ever seen! Not to mention they were outrageously priced, it was over $120 for both! It was like pulling teeth to get our money back. I don't advise taking your dog(s) here, they'll butcher them!!!
I WENT TO PETCO, EVEN THOUGH PETSMART WAS CLOSER TO MY HOME BECAUSE OF THE QUALITY OF SERVICE I RECEIVE THERE. THE ASSOCIATE'S NAME IS AMY AND SHE WAS VERY KNOWLEDGEABLE REGARDING ALL THAT I NEEDED TO SET UP MY NEW 29 GALLON AQUARIUM. SHE MADE SURE I HAD EVERYTHING I NEEDED AS FAR AS FILTER REPLACEMENTS, TUBING, CHEMICALS TO USE AND TEST STRIPS. SHE WAS VERY FRIENDLY AND SO VERY HELPFUL. I RECOMMEND PETCO OVER PETSMART ANYDAY.