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Four tips for keeping yourself and your vehicle safe while you wait.
300 W Bodenhamer StKernersville, NC 27284
From Business: At Steve’s Tire & Automotive in Kernersville, NC, they believe that how they treat their customers is just as important as the level of service they provide. This…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
On 6/19/2018 went there to change my oil. I specifically asked for synthetic oil (I drive a Ford Fusion). It's been a little over a month and my engine light is on to remind me that "It's almost time to change the engine oil".This, and a rude receptionist that tried to overcharge me for a TPMS replacement, are signs that is time to go to another mechanic shop. This place used to have honest staff, but since they changed the ownership the old crew is gone along with the common sense and honesty!
Amazing service! Had to get a new engine for my Tahoe and was updated every step of the way. I trust every bit of the work. The only place I will ever take my vehicles for great work and affordable prices! My vehicle drives the best it ever has. Beyond happy!
when I arrived the manager was having a hissy fit over people not following his instructions and hit his fist on the counter in the front of customers. I was right at the counter and should have listened to my little voice and left then. I was soon waited on and assured they "would get me car right in " to fix a tire that was flat. 2 hours later still no car and no explanation. Then a tow truck driver brings in a Masserati on a flat bed and suddenly he is told his tire can be fixed in 30 minutes. When I asked why his could be fixed so quickly and mine could not, I then hear for the first time that the person who should have been working on my tire had an "emergency". Of course no one bothered to convey any of this info to me at the time. My favorite part was when I service writer calls me "hon" to placate me . After all being a woman I know nothing about cars or how long it takes to fix things.I am then told another 15 minutes to fix tire and "no charge". Alas more than 15 minutes pass and I then ask to taken into the work area to see my car ready, and backed out. I am assured all tires were balanced( yeah right}. the same fool who called me hon know wants to give me a free oil change coupon . Like I who ever go back to a place like that. Ladies if you go there prepared to be patronized and talked down to and be prepared to wait . After all you are just a dumb woman who has no concept about how cars work. To be fair I was apologized to numerous times but only after they realized that I was not as dumb as they assumed I was. post note-to NTB TIRE- just because a woman is in her 60's do not assume she does not know about cars and tires, sometimes that 62 year old woman has had to learn had to R and R (remove and replace) rear wheel drive transmissions. and that same 62 year old woman still changes her on own flat tires on the roadside . Good job NTB you set back womens rights 30 years but that's OK as long as the Man driving the Masserati gets his car quick!
I have had their pleasure of meeting management at both locations and have been impressed with their knowledge. I would recommend their services to anyone I know!
They are worth the trip from Chapel Hill to Kernersville to me. The staff is great and I would recommend them to anyone I know!
I felt like the team that worked on my vehicle was very trustworthy. They did an excellent job and I'd highly recommend them to anyone I know.
They are great, quick service as always. I wasn't in the customer waiting area for anymore than 15 minutes!
The owner was good on his words to have my car ready. The mechanic did great job on my car troubles.
The attendants were extremely cordial and efficient. There was only one other car there- so they got working on my car without delay. I like it there and its very convenient for me.
Great service, I will definitely be back!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.