Been going here for years but tonight will be the last - the food is usually okay but tonight the egg rolls were not edible. One of he combos - the rice tasted bad plus it had a long hair in it. I decided to return it. I walked in and asked the young woman to come to the side so as not to embarrass her. She decided to yell at me in front of her customers. Then she said I ate too much and I had to throw it away. I said no - you can throw it away and she yelled that I had to do it. Then she said I would only get credit for 4 of the 5 egg rolls I had purchased. I said why, she said because there was only 4 there - I told her the other one was there but we had taken it apart to see what was wrong with it - "No Credit" then the young man decided he would get in my face and tell me that the egg rolls were free - I said no they are part of the cost of the combo. He screamed at the woman not to give me a refund. Then he started screaming I had to throw the food away - I told him it was the trash they fed me and they could throw it away. I told them that I had been a good customer and that I would not be coming back because of the way they treated me - they said that they did want me back --- Way NOT to treat a customer....
26. P.F. Chang's
175 Harvey StWinston Salem, NC 27103
From Business: P.F. Chang’s is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every res…
We dine here 3-4 times a month and we love it! Visited many other Chinese restaurants in the Triad, but the food is always the best here at China Palace. Very friendly attentive staff, the owner always comes out to greet customers. Extensive menu with homemade food that is cooked to your specifications. Best brewed iced tea in town! Try their yummy crispy noodles, crunchy house egg roll and the steamed pork dumplings. Homemade table duck sauce is best on the planet!
I would not eat at this restaurant ever again. I had problem with my delivery almost every time I've ordered there. I normally placed my order online so I know that they get it correct because you know sometimes they don't speak English and several times it's been wrong I would say nine out of 10 times it's wrong and I'm eating there quite a few times when several times the female owner yelled over the phone and it was their fault they put regular noodles instead of the maple noodles or they didn't put any protein in the making noodles or they put vegetables when you're asked not to put vegetables in the food really is not that great I would go to the Palace China Palace over a mountain Street they don't deliver but I would rather spend my money you know going out then out there and picking it up or eating it there then to ever come back here and then the other another time just recently the male owner gets on the phone and yells and screams at me and says that he put protein in shrimp chicken and pork in a dish that I ordered then there was none absolutely none in it so and then he yells and screams at me and use vulgarity so I would not order there especially if you have a problem. Because they won't help you don't yell and scream at you because there's a mistake can you have to waste food
We got seafood delight and general tsos chicken. The seafood delight was very small portion. Had only one tiny piece of lobster, three shrimp, a couple scallops and awful imitation crab meat. It was mostly broccoli and green peppers. The tsos chicken was too hard to chew. The chicken was cooked so hard it was like rocks. Neither of us could chew it. The white rice was stale, tasted left over from the day before. It wasn't fluffy but crunchy. Neither of us ate the food. I won't go back because the food is way too expensive and it wasn't good at all. We tossed it out.
This is one of the very best Chinese restaurants around the area. I'm not even a real fan of Chinese food overall but when I eat it, this is where I go!
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