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BBB Rating
A+
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Hours
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Extra Phones

Phone: (253) 852-6711

Neighborhood
Downtown Kent
AKA

Autotek Tire & Svc Llc

Autotek Tire & Svc

Categories
Tire Dealers, Wheels, Auto Repair & Service

Reviews

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Thom ..

01/12/2018

Overall
Expertise
Selection
Service

Have used George and Ari (family owned) for years. I live in Kent and needed a front wheel bearing repaired so I walked in not knowing what I'd find. So happy with work done, price and expertise. After that, I've been back many times over the years for various work. Shocks, Struts, Springs, Air lift Suspension, Wheel Bearings, Front Upper and Lower Ball Joints, Engine Diagnostics, etc. In every case the work was performed quickly and thoroughly at a very fair price. Let's face it guys....when our car breaks we usually are not prepared, know it's going to cost money, don't know how extensive of repair will be needed, and walk in the door with all those emotions flared up. No wonder people get upset, but it's not the mechanics fault. George and Ari have even shopped for aftermarket parts that are cheaper than name brand just to help control the costs. So......yes it's cost money to repair my vehicles over the years. I have trusted Autotek for those and it has saved me money and frustration, knowing I can trust them to give it to me straight and do a professional job. BTW....those upper/lower ball joints saved me about $500 over another quote I got. I mean, how can you say enough good about a shop like this? Just take a deep breath, relax and know that cars cost money to maintain. Glad I found a shop that I can trust to help me out at those times.

Amadou S.

09/12/2017

Overall
Expertise
Selection
Service

Arie is one of the rudest self-proclaimed business owners, anyone has ever had to deal with. I am not sure why George allows him to answer the phones at all. He is incompetent, and unknowledgeable, and will treat you like crap. I would definitely recommend going to a completely different shop to avoid this ego infested jerk.

Lesya B.

01/03/2015

Overall
used tires

Unprofessional.. Given one quote and charged for more even after asking twice before the service was performed. Go elsewhere.

bankerdude

02/08/2012

Overall
Stay away from this shop unles...

Stay away from this shop unless you just need an oil change or tires. They have no idea what they are doing with any other problem. I went in with a transmission problem and they misdiagnoised it as needing a service. Leaving the shop it still slipped, actually worse than before. Took it back and they added an additive and said that was all it needed. It didn't. It needed the transmission rebuilt which was quickly diagnoised at another shop. When asked for a portion of my money back because nothing clearly got fixed, I was refused and rudely at that.

dyeager535

02/28/2009

Overall
Great place for tires and service!

My family has been using Autotek for quite some time. Myself only recently.



Oil changes are regularly done here by my parents, and have had no mishaps as they had at the chain oil change places. I had a warranty service interval for my Hyundai performed here. Price was amazingly cheap compared against the dealer. Inspected car for a noise I was having at the same time for no extra charge.



George is very friendly and helpful, ringing me up and even picking tires up and hauling them back out to my truck as I brought the old tires/wheels from my car already removed.



With no appointment, I was told to bring the tires/wheels in, and I'd have them back in 45 minutes. Dropped them off, went around the town a bit, sure enough, 45 minutes later, they are ready. They were also very reasonably priced, I was out the door for what discount tire would have charged me, if not less!



I believe this is one of those rare places in the automotive world where you have someone who isn't just throwing parts at the problem at your expense...I heard them tell a customer that it MIGHT be a problem with their O2 sensor, however they were going to do more testing to make sure, instead of flat out saying they would replace it...which would have been easier for them, but more expensive to the customer. Clean place too. Nice waiting room, etc.



Only one thing I don't like, on the off-chance that they read this, is that the previous time I had my car in, the tires were rotated, and the lug nuts were obviously put on with an impact gun. Now don't get me wrong, I've never been to a tire place that didn't put them on this way, however it is not correct. When I tried to get the lug nuts off, I couldn't (I'm a male in my 30's who works on my non-warranteed vehicles all the time). Luckily I was at home and had a large enough breaker bar to get them loose...on the highway, this would leave you stranded with a flat you couldn't change. As a matter of fact, this is one reason I bring the wheels in off of the vehicle.



But again, don't let that taint your view...they do good work and are very accomodating and very affordable. I whole heartedly will recommend them to my friends, and very rarely can I do that when it comes to automotive places.