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        General Info
        Verizon Authorized Retailer
        Services/Products
        5G 5G Home Accessories Apple Watch Apple iPad Apple iPhone Bill Payments Bluetooth Bluetooth Headphones Bluetooth Speakers Business Accounts Car Chargers Cell Phones Cellular Accessories Charging Cables Connected Smartwatches Device Activation Device Financing Free Bill Analysis GizmoWatch HUM by Verizon Home Phone Service In-Store Pickup Internet Internet Devices Jetpacks Kids Devices Mobile Accessories Mobile Hotspot/Jetpacks Mobile Hotspots New Devices New Lines No Contract Plans Phone Cases Phones Prepaid Redux Screen Protectors Smart Accessories Smart Car Solutions Smart Watches Smartphones Tablets Total Mobile Protection Upgrades Verizon Verizon Protect Verizon Unlimited Verizon Wireless Verizon Wireless Plans Wet Phone Recovery Wireless Chargers Wireless Devices Wireless Home Phone
        Brands
        Apple, Google, HTC, LG, Motorola, Samsung
        Other Link

        https://locations.tccrocks.com/oh/kent/3975-cascades-blvd.html

        Categories
        Cellular Telephone Equipment & Supplies, Cellular Telephone Service, Television Service, Wireless Internet Providers
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        PD
        Pam D.

        11/11/2016

        Overall

        Passed through there on summer trip to straighten out an incorrect reply to adding more data to our account. We were talked into a new plan (save $$) and "upgraded" phones (no additional cost). Salesman was so set on making a sale he did not disclose the "upgraded" phones had worse cameras than our existing phones. Got home weeks later to download all vacation pics. Horrible quality compared to old phones. Of course their bookkeeping policy is no refund after 2 weeks. What about a customer service policy for long, long time subscribers? Salesmen too intent on making a sale quotas.

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        Details

        Phone: (330) 968-4951

        Address: 3975 Cascades Blvd Unit 50, Kent, OH 44240

        Website: https://locations.tccrocks.com/oh/kent/3975-cascades-blvd.html

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