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Primary Phone: (330) 673-9196
Phone: (330) 673-9196
- Payment method
- discover, all major credit cards
Jack Crow Auto body
- Other Information
Parking: Lot, Free
Honestly, reading reviews about this place being gruff and not having good customer service but other reviews indicating they do great work, I knew it was the place I wanted to bring my car. Having grown up in a small town, this is the exact type of place my family used our whole lives because we knew the prices would be fair and the people would be responsive and honest. This weekend, I ripped off half my bumper after hitting a curb. Up to that point, I didn't have a car place I loved or trusted (as I'm here for school and my old place is in Massachusetts), but I saw the reviews and decided to give this one a try. I brought it over and they said they could fit me in the next morning and Jack was very receptive when I said I didn't want anything fancy, just fixed enough to drive safely. The next morning I brought it in, it was done beautifully in a little over and hour, and Jack gave me a very generous price. I was so grateful. They were receptive, time efficient, and their craftsmanship was perfect. I definitely will be going here for all of my future car needs!
After a recent car accident, my van was in need of repair both front and back. Jack Crow was recommended by a family member. I looked up the number here on yellow pages. I was a little bothered by seeing the negative comments about the owner and the service. I called anyway. I COMPLETELY DISAGREE with the other reviewers...Jack is extremely knowledgeable, passionate about his work, fair, honest and a perfectionist. My van looks BETTER than when I bought it!!! He always ended our conversations with "Have a good day." He offered a ride to my children and I when we dropped off the van. He always spoke to the children kindly. Jack is direct, no-nonsense, and business-like. What's wrong with that? I don't need a hug and coffee when I get my vehicle repaired! If you want to get a smile out of Jack, talk to him about the beautiful work he's done on your vehicle when you pick it up...or compliment him on the old cars he's restored!
06/05/2008Provided by Citysearch
Their skills may be OK, but it was definitely the worst customer service I've ever seen.
Facility looks poor.
They lost a potential customer becuase of how the owner treats others.
If you don't mind talking with rude people, then this place may not be that bad.
Phone: (330) 673-2855
Address: 546 Lake St, Kent, OH 44240