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BBB Rating
A+
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Extra Phones

Primary Phone: (330) 673-9196

Phone: (330) 673-9196

Payment method
discover, all major credit cards
AKA

Jack Crow Auto body

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Other Information

Parking: Lot, Free

Reviews

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VS
Victoria S.

05/08/2018

Overall
Expertise
Selection
Service

Honestly, reading reviews about this place being gruff and not having good customer service but other reviews indicating they do great work, I knew it was the place I wanted to bring my car. Having grown up in a small town, this is the exact type of place my family used our whole lives because we knew the prices would be fair and the people would be responsive and honest. This weekend, I ripped off half my bumper after hitting a curb. Up to that point, I didn't have a car place I loved or trusted (as I'm here for school and my old place is in Massachusetts), but I saw the reviews and decided to give this one a try. I brought it over and they said they could fit me in the next morning and Jack was very receptive when I said I didn't want anything fancy, just fixed enough to drive safely. The next morning I brought it in, it was done beautifully in a little over and hour, and Jack gave me a very generous price. I was so grateful. They were receptive, time efficient, and their craftsmanship was perfect. I definitely will be going here for all of my future car needs!

MW
Michele W.

12/14/2016

Overall

Jack is a no nonsense kind of person. His work is far beyond what you would get anywhere in Portage County. When he repairs or paints your vehicles he pays very close attention to detail. We were VERY IMPRESSED with the 2 cars he has repaired in our household.

kapas74

07/29/2009

Overall
Jack does excellent work!

After a recent car accident, my van was in need of repair both front and back. Jack Crow was recommended by a family member. I looked up the number here on yellow pages. I was a little bothered by seeing the negative comments about the owner and the service. I called anyway. I COMPLETELY DISAGREE with the other reviewers...Jack is extremely knowledgeable, passionate about his work, fair, honest and a perfectionist. My van looks BETTER than when I bought it!!! He always ended our conversations with "Have a good day." He offered a ride to my children and I when we dropped off the van. He always spoke to the children kindly. Jack is direct, no-nonsense, and business-like. What's wrong with that? I don't need a hug and coffee when I get my vehicle repaired! If you want to get a smile out of Jack, talk to him about the beautiful work he's done on your vehicle when you pick it up...or compliment him on the old cars he's restored!

jimjimmmmm

12/13/2008

Provided by Citysearch
Overall
by far the best.

this is the best paint job i ever got. if you have something you want to look its best than this is the place. owner is a little rough around the edges but the work is worth it.

Fedia

06/05/2008

Provided by Citysearch
Overall
If you don't mind talking with rude people....

Their skills may be OK, but it was definitely the worst customer service I've ever seen.
Facility looks poor.
They lost a potential customer becuase of how the owner treats others.
If you don't mind talking with rude people, then this place may not be that bad.

Details

Phone: (330) 673-2855

Address: 546 Lake St, Kent, OH 44240

Website: http://www.yp.com