I had a great experience working with the dealers. Both were professional, helpful, informative and went out of there way to make sure I was happy with my purchase. I would recommend them and there cars to everyone.
Great. Was on my way out of town, my car wouldn't start. I live only a block away, they came over did a couple of tests and decided it was my starter. My vehicle was in/out in less then 2 hours. Would recommend them to anyone for service. They will be my new mechanic to count on and trust!!!!
HONESTLY, whoever I spoke on the phone with made this dealership look really bad. They do not even deserve one star. Only gave it one start so I could comment. The first time I called the dealership, the guy picked up and I asked info about the vehicle and he was fine with answering simple questions. Then I asked about carfax and he said they had it as well. I asked for it to be emailed to me and he said he'll text it to me on my phone. After hours of waiting, he never did. So I called again and he said "helllo" and I was just starting explaining to him politely that I was waiting to receive a text of the carfax on that vehicle that they had. He hung up before I even finished talking. HOW RUDE!. NEVER go here!
Tony is the owner of Legit Auto Sales, also my landlord! Great guy!! After my truck was stolen, Tony was quick to help me out even with a low budget! I got a 2001 VW Passat and I couldn't be happier! Low down payment and payments that are affordable!! Tony held he's word on everything he said. I Trust Tony and will go back and purchase my next car with him in the future!Great service and signing the paper work was super quick and easy!Thank you Tony for a great experience!!! Idell
Ron and Mark are great guys that helps you get everything you need to walk out the door with your new car. Ken and Jose are great mechanic's
The salesman there was so helpful and worked with me to find the right car for me in my price range. He wasn't pushy or rude like most car salesmen. This is the first time ive bought a car from a dealer that I didn't feel like I got ripped off when I left. I have two kids getting close to driving age, and when it's time, we will be returning to LOT 31 for their cars. I'm pretty sure I've found the car dealer with whom all my future car purchases will be with. Trustworthy and respectable. I definitely recommend LOT 31 to anyone looking for a car in the Kenosha area.
I've purchased 3 vehicles from Lot 31 and the service we receive constantly exceeds our expectations, which is why we keep coming back! From service to sales this place provides an experience second to none. If your looking for a quality preowned vehicle, with after sales routine maintenance, and service. Look no further! Make Lot 31 your first and last stop!
This was by far the best buying experience I've ever had. The whole Lot 31 team was very knowledgeable with my vehicle and I felt that I was given a very fair deal. Hands down best dealership in the area!
It is hard to find a honest...reliable used car place it seems but lot 31 has given me faith again that there is a place out there. I purchased a truck there today and couldn't have had a more pleasant expierence... I couldn't tell you why this other person was bashing the owner..Ron was nothing but helpful and a pleasure to work with, I recommend anyone looking for a car to visit lot 31
They are equally very good and have really good customer service. Highly recommend to others. Thank you!!