I have never had a problem with this establishment nor those who work there. In fact, they are very accommodating and honest: E.G., I had a faux fur jacket that had faux leather, which could not be dry cleaned without causing harm to the latter material. She informed me that they cleaned it by hand and they did a nice job. The Lint Trap is a good alternative to the other dry cleaner in this city, which has a monopoly on the business and I question if the negative reviews of smaller, independent establishments may stem from them or their supporters.... the latter is not a fact, merely educated supposition. Business politics aside, I use the Lint Trap regularly and have had positive results. The price is higher than what I was accustomed to in another part of the U.S (the reason I rated it with 4 stars instead of 5)., but it is comparable to other dry cleaners in Kenosha.
First time going into the Lint Trap. I was greeted right away and asked if I needed help. I did since it was my first time there. The lady working helped me to figure out which washers would work for the laundry I brought in to get washed. The Lint Trap is a nice and clean place to go if you need to get laundry done in a short amount of time. I am sure I will be back.