Called to ask about vehicle I saw on lot after hours. Man said "it's not sale" and hung up on me. Didn't even ask if he could help with anything else, offer to mention other options for sale, nothing like other dealerships do when you call to make an inquiry. Just rude! Terrible sales and customer service! Will never consider or recommend this place.
3190 Market LnKenosha, WI 53144
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
I love getting my oil changed here! The service is always fast, and the owners and their staff are very friendly. Great ambience in the cafe portion, and a good selection of coffee, including varieties not found anywhere else (try a white zombie latte!). Price is on par with other oil change service providers. Could I use a coupon at a major company location and save a couple dollars? Sure, but I would much rather support this great, unique local business!
I have been going here for about two years servicing two vehicles. At first the experience was pleasant: quick and excellent service, but it has been going downhill over the past year. I've always used full synthetic which typically runs ~$75. I brought my vehicle and was quoted 30-35 min. I agreed and ran to Shopco with two little kids to wait. Over an hour later, vehicles that arrived while I was in Shopco were finishing up and mine was sitting there with the hood open. The owner blamed the vehicle and skid plates. Eventually my vehicle was finished and I was charged $98. The owner told me after the fact, that I was being charged extra for the skid plates and his difficulty. I have never had an issue with oil changes from the dealership while my vehicle was under a maintenance plan. I tried expressing my frustration with the wait, having cars finishing that came after I did, and above all the hidden fees but the owner wasn't accommodating at all. Won't be back.
Well they were able to complete an oil change. However, they couldn't complete front and rear differential service on my subaru legacy because they didn't have the oil. FAIL...Prices too high and it appears most that work here don't have the knowledge to do a simple task.
I must strongly disagree to the accuasation of this establishment providing dishonest service. They have retained my business by not making the assumption that I can be taken advantage of because I'm female. I've received honest answers to questions I've asked, regardless of whether the answer will gain or lose them repair work, and they have backed up their answers on more than one occasion by taking me out to the garage and showing me exactly what they are telling me about (i.e. brake pad wear). I haven't had anything more complicated than brake work, tire repair, and oil changes done here, but I will continue to bring my vehicle here.
This place is amazing! The owners, Ron and Tanya, are so friendly and genuinely appreciate and care about their customers. Ron will often be found on the Lube side, well Tanya will be found working behind the counter of the Cafe. They are just regular, hard-working people; not some slave-driving chain that's looking to get rich. They offer quality service in a comfortable atmosphere. You get to relax in the Cafe while your car gets an oil chage. Their shredded barbeque chicken sandwich and frozen hot chocolate are my favorite!!! I often stop by just for the great food and drinks! After this place, I could never get an oil change anywhere else.
this valvoline is the best one iv been to in the past 3 years thay are fast frendly and respectful i will make this my main shop for check ups
Took my 2008 Saab 97x Aero there...was told that they don't carry the oil filter for my vehicle...went to Super Lube on 52nd and was told the oil filter is the most common filter made by GM. Employee told me that Jiffy Lube probably did not want to change the oil on my vehicle because it's a little more difficult on my vehicle because you have to remove a skid plate...laziness!