If you care about your loved one DO NOT move them into any Peace and Serenity Home. The owner is unprofessional,and the staff is incompetent. They have a history of state violations including not doing background checks on staff creating a unsafe environment for the residents. Look them up and you’ll see for yourself.
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I give this company no stars because it it a horrible company the office personal are very rude an hard to deal with. They pick an choose who will get a caregiver from day to day, depending on the staff that they have. They are liers, they lie to clients, make promises that they do not follow thru on. They lie to there employees and r extremely dishonest. I would not recommend this company to anyone.
Don't be fooled by the "chandelier look" of Parkside Manor. Since Senior Lifestyle Corporation took over this community it has been on a downward slide.The 63 page report from the State of Wisconsin outlining serious discrepancies and violations regarding Parkside Manor speaks for itself.A revolving door of Executive Directors, caregivers, activities coordinators and RN's with criminal arrest records, leave family members and residents feeling uneasy.Familiarity and continuity are paramount for the elderly while coping with dementia and Alzheimer's.Most residents at Parkside Manor are very progressed in their disease and would be better cared for in a SNF instead of a CBRF.The majority of rooms are not private suites, but are shared. Which can lead to all kinds of unnecessary issues and situations. Such as physical and verbal assaults as well as missing personal items.Residents often do not receive adequate cueing and reminders for daily cares and hygiene.CNA's and caregivers alike are short staffed, particularly on 3rd shift.Senior living has become a multi-million dollar business and Senior Lifestyle Corporation is no exception.Focused primarily on profitability, employees are pressured to keep beds full and admit residents whose care needs cannot be adequately provided.Large corporations like Senior Lifestyle know that most potential residents and their family members are looking for a community that is clean, has a warm and inviting feeling of home, has a lovely decor and has good food.The employees and administrators at Parkside Manor are trained to make sure that is exactly what you find when you tour.There is so much more beneath the surface you don't see - all the things the friendly sales person won't tell you.I'm grateful my loved one was able to survive the inadequate care that was received from Parkside Manor and able to move on to a community that truly cares about the fragile human lives entrusted to their care.
Please, please, please do not donate to easter seals. They are some very dishonest and cold hearted people.
I would not use this organization at all!! The quality of people they employ is appalling. Not only did it just make more work for us on a lot of occasions but there was even a time that the person they sent us did something that could have caused harm to our disabled child. We were misled and lied to on many occasions by the owner Carly Larson and her helper Michelle Jensen. They refuse to answer questions in regards to billing which makes you believe they’re billing practices are suspect. You can never get a hold of anyone when you call. (even their employees have told us that) We had people not even show up to our house when they were scheduled to work. Once the owner even yelled at my wife cause the school bus was running late to drop off our son and Caring Hearts employee had to wait. (and this was during winter months) REALY? I would stay away from this organization if you care about your loved ones. And if you are using them now I would seek alternatives.