Appliance Parts in Kennewick, WA

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Garrison's Home Appliance Center

2. Garrison's Home Appliance Center

(1)
BBB Rating: A+

412 N Kellogg StKennewick, WA 99336

(509) 783-1876

Got a dryer installed to day the installer forgot to put the feet on it so it's about a half an inch lower then the washing machine so I called and …

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3. Authorized Appliance Repair

BBB Rating: A+

1625 W A St Ste DPasco, WA 99301

(509) 943-1146
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7. John's Appliance Service

18 SW Birch DrHermiston, OR 97838

(541) 567-1916
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Helpful Reviews 
Sears Appliance Repair
Joe D. rated

yearly maintenance on four appliances went perfectly. The technician was thorough and friendly. He left everything clean.

Sears Appliance Repair
Joyce G. rated

I bought a stackable Kenmore washer & dryer from Sears in 2008 and have had them come to repair it on three occasions, two of the visits from their repair man said the tenant was overloading the machine and causing it to leak water into the unit below them. I discovered the third time it did it that the agitator was broken, I ordered a new agitator and had the Sears repair man ( a different one from the two previous repairs) install the new agitator and it is working great. I feel Sears should reimburse me for the first two calls as it must have been the agitator all along! I am happy with the last repair man's work but very unhappy about them misdiagnosing the problem on the first two repair calls. All calls were because of the washer leaking water.

Sears Appliance Repair
Amanda D. rated

We bought a $3,000 refrigerator from Sears last year and were told it was a great refrigerator that would last a long time and was worth the money. The freezer quit freezing--but was still cooling at a refrigerator temperature--about a month ago, which was a little over a year after buying the unit. We called to get someone to come and repair it. The people we talked to had heavy accents, and told us it would be two weeks before it could be looked at. When it was looked at, the repairman said he knew what the problem was and ordered a part. Another two weeks later, he came back to replace the part. The whole refrigerator wasn't working when he left, but he said to give it 24 hours for the Freon to recharge and start working again. We gave it more than 24 hours, and the refrigerator never started working again. It was now Thanksgiving, and all of our food had gone bad due to our new Sears refrigerator being 'fixed.' We called to get someone to come look at it again, and were told it would be ANOTHER two weeks before someone could come fix what the repairman had messed up. Needless to say, we have no faith in Sears appliances now, and no faith that they will stand by their product and make right on their promises. Very disappointed to have spent so much money and to get such a substandard product and poor service in return.

Sears Appliance Repair
K B. rated

Usually very satisfied with there service. This last time the Tech was on his phone for an hour with another employee to walk him through how to repair the fabric softener slot which was not getting water to rinse it out. Then on return visit was rude that I did not want to switch from requested morning appointment to an afternoon one.

Sears Appliance Repair
Kim K. rated

Tech gets 5 stars. Sears' scheduling gets 2. The tech was professional and courteous. Once the part was available, he finished the job in less than ten minutes.The day before my first appointment, I received a text message confirming that the tech would arrive between 8-noon, with a note to "click here for more details." I didn't click, because I didn't believe I needed more details. When I hadn't heard from the technician by late morning, I clicked on the link: it advised me the time had been moved to between 11 a.m. and 1 p.m. That's a significant departure from the time requested, and I couldn't believe that wasn't in the body of the text.I may have to be in court at 1:30 p.m. on any work day. I don't know if I have to be in court until after 8 a.m. Because of that, I try to schedule things for the morning. Fortunately, the tech arrived shortly before noon, and diagnosed the problem in about 20 minutes. I also had a problem with the phone help, but I'm out of characters.

Sears Appliance Repair
Joan H. rated

Repairman was on time. He seemed to know what he was doing. Previous repairmen did more things for maintenance on the washing machine than he did; but we weren't having any issues. Just preventive.

Sears Appliance Repair
Charlotte B. rated

Booked an appt online on Friday for Monday. Repairman was in the middle of the time range. Very polite, knowledgeable and quick repair.

Sears Appliance Repair
Zack R. rated

Repair was scheduled online for two days later and the rep showed up on time and ready to go. He was extremely informative and patient with our old person questions. He did a great job and explained all costs and repair work. Thanks, Sears! BTW, he worked on a 10 year old dryer and a 26 year old washer!

Sears Appliance Repair
Hi B. rated

Repair was done in a timely manner,refrigerateor is working like new again. Repairman showed up on time and finished in a really fast time. Would definitely use sears repairman again. Thank You!