Since this Provino’s in the only location open for weekday lunch in the Atlanta area I decided to make a long trip up here so that I would be able to get my birthday meal and still be able to do what I had planned later on in the day for my birthday. When it was just me at the table and I told the waitress it was my birthday she seemed somewhat annoyed. What really seemed to put her off, though is when I requested for mozzarella cheese to be melted on my side of spaghetti even though there is parmesan cheese right on the table as she pointed out. I told her I would still like it, though if possible and mentioned that I wanted marinara sauce at least two times. I was enjoying my salad and rolls, the main reason for my long trip, and when I got my food liked my chicken dish, however my spaghetti had meat sauce and I had a bit of it which made me feel pretty revolted since I never consume that. I had plenty of food, though so just set that aside and didn’t mention it at all even though that is the main motivator behind me writing my review. This is a standard Provino’s it seems and tasted and looked like the other one I’ve been to numerous times which is nice, and while I know being a waiter has got to be rough it’s not necessarily my choice to be eating alone on my birthday. I tried to embrace it but if that was an aggravating factor in serving me then sorry I guess?I’m not sure what the sauce thing was about or if it was even intentional but regardless I got my free meal and even ice cream dessert, I just felt like I was a bit unwanted here. It was still an enjoyable meal overall and I left a decent tip but probably won’t be driving that far out of my way again to return to this particular location.
This business can't be bothered to get an order right. The delivery drivers will lie to your face to save gas if they didn't bring everything you ordered. The managers will spin yarn on the phone with you until they close if it means they can clear the building before resolving your issue.My advice to you if this happens is to file a charge back on your credit card or contact your bank and let them know that this business is committing fraud and that it is actively engaged in deceptive sales practices. If they don't bring everything you ordered the first time, DO NOT sign the receipt. It's the only thing that will force them to actually come back. If they insist on taking the food with them, let them know that it should be remade because you didn't order cold food.It may sound a little rash, but I've dealt with this location many times since it opened in 2015 and it's sound advice considering how their management and regular staff treat most customers.
On 4/13/17, My co-workers and I had a horrible experience with Jammin Pie. We called to place on order for delivery to a corporate building. We were then told “You have to place your order online, that’s why we lowered the minimum delivery charge.” We were also told that delivering to our job is an inconvenience, that the security guards are “rude” (however, their job is to only allow employee’s in the building, just like Jammin Pie’s job is to cook, and deliver food). We were told that they don’t need our business, that they lose money dealing with our company. However, this is the same company that has used jammin pie for multiple corporate events we’ve had, and have spent well over $750.00 in order, and that’s just from one department. The customer service from Jammin Pie is horrible, they are very rude and disrespectful and has no idea about how to provide exceptional customer service. From the many reviews I’ve read, I can see that this isn’t just a “one off” situation, and there have been a plethora of dissatisfied customers due to the rude and arrogant nature of the employee. There is about 1500 employees in our building, and I’ll be sure to inform each one about how Jammin Pie feels about employees out our facility.
We were passing through headed back to St. Louis and just luckily stumbled across this awesome place!! The food, the atmosphere and the service were great!!
I ordered a pizza for my daughter on 1/19/2016. I live in Chicago and my daughter is going to KSU. The original charge was $20.11. I ordered via phone and I emphasized that I was calling from Chicago.. A few days later, I noticed that the charge was over $24.00. I called the business to inquire about the charge. I will admit I was upset, as I didn't give any authorization for any additional charges. Instead of telling me that my daughter signed the bill and gave the driver a tip, I was told, rudely to "shut up and stop yelling" and was hung up on. I am not Southern and live in Chicago. Perhaps the person was offended by my accent and manner. I live in a LARGE city and have had my credit card info stolen MANY times in the past. When I called back, the supposed "owner" answered and started calling me names. When I hung up, I started to received phone calls every second for 15 minutes. When I didn't answer, I was texted obscenities until I blocked the number. I had to file a police report
I ordered a pep pizza from this Pizza Hut on Bells Ferry, and it made me queasy, all day. I never order from here but it just sounded good to try. Regret it the pizza tasted like straight sodium. Overpriced and disgusting, not to mention the load of preservatives and artificial ingredients which they "plan" on removing.
Great food but TERRIBLE customer service from the OWNER! I have spent several $100's of dollars within the last month for business and personal as they deliver to both. Hell one order last week rocked me $80 bucks when I ordered food for my whole office. I wanted to order 11 sandwiches amongst other things for a holiday party today only for the owner to pick up the phone and rudely say that the nice lady on the phone placed my entire order wrong, then tell me they did it wrong last time by putting the condiments on the side!!!!!!!!!!!!! You messed up and lost a loyal customer. I will have nothing nice to say about your establishment again.
Food is fantastic. I had the veggie lasagna and it was absolutely amazing!!! Loaded with cheese! The bread is soaked in butter and garlic. What a great place!
Soup and salad for lunch is a great deal and doesn't break the bank! My favorite lunch stop in Kennesaw.
This is our go to spot on the way to North Georgia from ATL. Great staff and right off the highway.