Awesome furnishings and great customer service!
1201 Hammond Dr NE Ste 1201Atlanta, GA 30346
2876 Woodruff Dr SESmyrna, GA 30080
Excellent customer service. I would recommend this company to all my family and friends. Jeff is very pleasant to work with and gave me suggestions …
Terrible warranty service on almost 5k purchase on furniture. Craftmaster- 2 years in on 7 year frame warranty and already broke. Store owner trying to send shady repair company out that already canceled on me after I had taken the day off to meet them.
Tim Gordon is very helpful & professional. Service is top notch. Showroom & selection are wonderful. A must see location. Couldn't be happier with our experience there.Margaret of Woodstock
The family that runs the stores, they are a chain by the way, is very friendly and accommodating for their customers. They have a nice selection and their prices are good. That is what I want. I would recommend this place to people looking for furniture or mattresses.
I spent a lot of money on what I thought was quality furniture so I wouldn't have any "issues ", and even paid extra for the extended warranty they raved about how it would cover anything!!!!! Well it did't cover much of anything and the reclining mechanism broke within first 6 months and now 3 additional times over the past 3 years! The main problem with this is I had to carry thd recliner to the store to be repaired each time except this last time they wanted me to carry it to BUFORD, Georgia!!!!!!!! They have lost their minds!!! Finally got them to just mail me the part needing replaced only to find out you have to have a specialty tool only they have, and no they dont send you one!!! Never again will I buy laz i boy!!!!!!! They get an F -
Thomasville Furniture is located with Bassett and other furniture stores on Barrett Parkway with Havertys and others just down the road.
Good prices on bedroom sets and dining room sets compared to many of the others on Barrett Parkway. Definitely worth comparison shopping.
Be sure to read the fine print. It took them a month to deliver my furniture from original purchase date. I received my delivery to my new home 10 days before Christmas. My lamps did not come and my coffee table came with 1 leg. I can not get any of it shipped to the store for pick up or shipped to my home. I bought this furniture to have in time for Christmas. The only option I have is to drive 1 and 1/2 hours each way and lose another days work to pick the merchandise up or stay home on Christmas Eve all day to have them deliver it. Either option defeats the purpose of the purchase. They do not accept RETURNED merchandise. You only have 48 hrs. after the order to cancel but THEY DO NOT TELL YOU THIS OF COURSE. Once you order something from them they say you have no recourse except to wait till it is convenient for them to deliver it to you. When you spend your hard earned money you expect better customer service. I will never set foot in another rooms to go.
Pretty good selection. Staff is friendly and handsoff. They will direct you to what you are looking for and let you wander around a bit and will check in with you later.
Great experience while in the store. Sales person helped us with opening a credit account. Then, after the sale was complete and furniture delivered, we received a balance over $1,000 higher than sales receipt showed. Management in local store was not helpful in any way.