Wife order patched for my daughters uniform here every year very satisfied price very good work will shop
Disappointing. Having made a purchase for my Sis in law on Saturday & returning the skirt that ended up not fitting on Monday.The store refund rules are; If items are returned within 14 days a full refund is compensated and after 14 days its store credit. I had paid with cash, the cashier ignores that and emphasizes in suggestion giving me two options to hand her my credit card for the refund or to get store credit. Being puzzled as to why those are the only options offered, she calls her manager; Apparently the cashier was thinking there wouldnt be enough money in the register to complete the return-All of which could have been communicated, understood and let them figure out what could be done. Instead of making me try to sacrifice my valid refund for their convenience
I placed an order in October and still have yet to receive my order. No phone call at all. I finally called last week and was told that my order was still not in. Still confused why I HAD to call them.
Customer service sucks!!!!!!!
HORRIBLE SERVICE! First, I placed an order for two shirts and a jumper with embroidery. I was told it would take two weeks to complete. I called a week and a half later to make sure everything would be ready on time and was told it would be another two or three weeks! No phone call from them, nothing! So I had to go with the heat press. That evening when I was taking out a peter pan blouse I bought, I saw that it was the wrong size. Although it was an extra small, it was not a child's XS. My husband went to take it back the next day and exchange it for the right size. They gave him the hardest time. They acted like we didn't purchase the shirt from them although it was in the original packaging. He called me and I pulled out the receipt and gave the cashier the ticket#. I was livid! It was a freaking exchange! They literally sat there giving my husband the blues on an exchange of a shirt that had never been worn. Thankfully my daughter's school uses another uniform store. I am extremely disappointed in the poor customer service I received and no intentions of EVER using them again! If I could them then -1 stars I would. OH, and the store is dingy and crowded. There are definitely nicer, more well-lit uniform stores in the Atlanta area.