I've never ever been to an office that made me feel as though I was a priority and In GREAT, KNOWLEDGABLE hands. If you were wondering what happened to Customer Service take a visit to the Roberts Ct Enterprise office. I'm Convinced that this crew is exactly what leadership and hospitality are supposed to look like.
Meredith was awesome!!! She was patient and professional not only with me but to other customers who came in!!!! Upon my return, I received the same great service from Chad!!!!
Jennifer was great!! She got me in my car 2 hours earlier during one of the busiest times of the year. I have to say that compared to other Enterprises (i.e. the airport) I was pleased with the service and will definitely be back. Thanks!
My experience with Enterprise in Kennesaw was nothing less than great ! From the moment I walked in to get my rental car , to the moment I left out from returning it . Candace had to have given some of the best customer service I've ever received . When it came to choosing a car she gave me options , even offered to clean the ones that weren't quite ready yet if I wanted one of those . She actually cared about what I wanted , and I truly appreciated her help and hard work . Thanks a bunch Candace !!
AWFUL!!! I would give 0 stars if possible. Do NOT go here! They overcharged me by over 100 dollars and were trying to make another couple pay for additional days when their equipment broke down.
Second time I've been disappointed in Enterprise. Saw a Toyota Rava (or comparable) on line. They gave me a Chevy. I drive a luxury car at home. We had to get out manual sev. times. First of all it smelled of smoke the whole time. My granddaughter got in car, "Is that smoke I smell?" No one smokes in family. The agent literally begged me to get their insurance. I wanted large vehicle so I wouldn't hurt; I hurt. The other time I had to return car to Enterprize; it had so much pollen inside. Why is Enterprise service going dow
Always great service - the employees are very professional and friendly!!!!