What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
J Abney is the best mechanic I've ever used. I've taken all 3 of my cars to him and he's always honest and fair. Gregg M.
DO NOT BUY FROM THIS DEALER THEY ARE A BUNCH OF CROOKS LOOKING OUT FOR THEMSELVES NOT GIVING A DAMN ABOUT THE CUSTOMERS CREDIT OR WHAT MIGHT HAPPENED AFTER THEY GET APPROVED FOR A VEHICLE.... I WENT TO THIS DEALERSHIP ON 12/05/2017 TO GET A TRUCK FOR MY BUSINESS AND THEY DID THE EXACT OPPOSITE OF WHAT ME AND THE SALE REP TALKED ABOUT. I TOLD THE SALE REP TO DO A SOFT PULL TO SEE WHAT CHOICES WE WERE GOING TO HAVE AND WITHOUT MY KNOWLEDGE THEY SEND MY INFO TO 6 DIFFERENT BANKS MAKING A TOTAL OF 8 HARD INQUIRIES ON MY CREDIT REPORT. DO NOT DO BUSINESS WITH THIS PEOPLE THEY ONLY CARE ABOUT SELLING CARS NOT THE CUSTOMERS. I TALKED TO THE SALE REP, THE MANAGER AND THE FINANCIAL GUY AND THEY ARE ALL CROOKS..... I WENT TO Rick Hendrick Chevrolet IN Duluth AND THEY DID IT ALL WITH ONLY ONE INQUIRY SINCE MY CREDIT WAS GOOD AT THAT TIME, APPROVED WITHIN A COUPLE OF HOURS. I'M IN THE PROCESS OF DISPUTING ALL THESE ILLEGAL INQUIRIES.
I actually had an issue with another Midas, so I was kind of turned off to them. But I received a free Oil Change in the mail, so I figured I’d at least redeem that. I traveled up to the Kennesaw location, and that had to be the best decision I've made regarding my car in FOREVER! The staff here at this location are SOOO friendly and knowledgeable. I specifically dealt with William, the Service Manager, and he went over and beyond to provide me with the most accurate information regarding my car. He brought me out to the garage, had me speak with Technician Charles, who further gave me an in-depth analysis of the things they saw. AT NO POINT did they ever try to up-sell me into fixing things on my car; just simply provided the information I needed to know about it's current status, and allowed me to ask more questions and make a decision that I felt most comfortable with. I'm pretty sure that I am going to bring both mine and my wife's car into that shop from now on ANYTIME I need something fixed. It's not often that you get exceptional service along with knowledgeable experts. Kudos Team!
I have been getting my service done to my vehicle here for years now. This dealership always takes care of me and lets me know when something is not ready to be done yet. Other dealers will just want to take your money. I would recommend this dealer to anyone.
Called sells department asking if they have specific car . Reps told me that hey have it in stock in many colors!!! After one hour driving to them I find out that nothing is in stock !!!! Bunch of liars !!!!! Extremely unprofessional and no manner how to treat customers!!!!!Don’t waist your time , find someone else!!!!
If I could give negative stars to this business I would. DO NOT DO BUSINESS with them. They advertise on Craig's list too so beware! This business is not ethical and will mislead the buyers. I spoke with Stacey the Father in Law of Mark. He said the car was in very good condition and had been checked out and didn't have any issues. I purchased the car a Subaru Legacy 2010 for my son in college. I drove it to give to my son in college and on the way it began smoking, having difficulty starting and the front passenger side bumper began coming un done. I called, I text, I sent an email with no response to any of these. I immediately took the car to the Subaru dealership and they found that all 6 hoses were dry rotted and leaking, the radiator was bad, the car battery was bad and the frame was bent so the bumper couldn't be flush, and the headliner was detaching. Over $1200 worth of work and the dealership said that any dealer would have known and seen the issues. That was the price not fixing the headliner. I would not recommend dealing with people who will knowingly lie and mislead the consumer.
I had great service at Tidwell. The work was completed in a timely manner. The body shop manager Chris was very professional. He took a hectic situation and made it smooth.
If I could give them ZERO stars, I would. This place is a joke. My husband and I bought a car for our son from this place and the very next day, the engine blew. He was stranded on the side of the interstate less than one day after we bought it. Do not buy from this place.
Horrible please stay away. I had my transmission replaced here, 2 weeks later I feel the same problem going on. Kevin is also very rude and unprofessional. Told me my car would be there for 1 day (I know nothing about cars and the fact that you have to ordered parts, wait for them etc but thats clearly untrue now that I know the work that goes into fixing a part) and ended up being there for more than a week. (would have been way longer if i didn't constantly call) I dropped it off on a Wed, was told I would get it back on Thursday by Kevin. Kevin told me would call me the next day and never heard from him. I finally spoke to someone in the office and said he was off but my car isn't done. Called the next day (Fri) he told me it should be done by Sat. I would have been able to live fine without my car, but the fact that he couldn't just tell me the honest date of an estimate time my car would be done prevented me from getting a loaner car since I'm under 21 and my mother would have to had drive 2 hours away to get it. I could have went a weekend without my car. But I ended up going without my car for about a whole week without it. I would call every day and 4 out of the 5 times I connected to Kevin he told me he would check on the issue and call me back in an hour, or sometimes say 15 min. Always with a rude tone. Only ONCE did he get back with me. I had to speak with the manager about this, and then KEVIN called me back saying how they are giving him trouble because I told them about that and how he told me that he was going to call me back (I waited well over an hour and this was the time he said he would call me back within 15 min.) That is not my fault. He's very condescending and dealing with him was a pain, me and my mother sensed the same vibe from him. I will never go back here mainly due to him!The week before, I had an appointment for Wed, scheduled by the younger looking hispanic guy at the service desk. On Wed there was no appointment for me. Wow
Never go here they are a complete rip off they will say they will fix a problem when they do not fix the problem they make maters worst on your vehicle. They are scammers an con artist trying to meet quotas an con consumers in services that will not benefit them or help there problem with there car run fast fast fast!!!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.