Do not take your phone to this store for repairs. I took my iPhone to this store for a repair on the charging port. I was pleased with the repair but I noticed that my loud speaker failed to work a few days later (it was verified as working on my service paper). I went back to the store to explain my issue with the repair and they took another look at my phone. I was told that my loud speaker was not correctly connected back to the board. I understand that things happen and did not have an issue with this, I just wanted my speaker to work again. Now, this is where my experience with this store really gets sour. A few days go by and I start to notice that people can not hear me on the phone when they call me. I double checked every possible setting and ensured that my phone was up to date. I visit the store again and state my issue (third time to the store now) and he tells there's nothing he can do (let me say again that all of these components were verified as working before the initial charging port repair). I told him that this was unacceptable and bad business on their end. He began to roll his eyes, raise his voice, and continue to be rude. I paid for a service and I expect my phone to be in working order as it was before. The staff here are very unprofessional and seem to lack proper customer service experience. I sent an email to the store manager explaining my experience with their associate and have yet to receive a response. This store obviously doesn't care about the quality of their service and more importantly, their customers.
1225 Old Lathemtown RdCanton, GA 30115
1225 Old Alpharetta RdAlpharetta, GA 30005
1509 Johnson Ferry Rd Suite T-1Marietta, GA 30062
From Business: WIE is a privately owned electronics distributor based out of Charleston, South Carolina. Since our founding in 1948, we have enjoyed steady growth by providing h…