Primetime Seafood & Steakhouse
2722 Williams Blvd, Kenner, LA 70062Add Hours
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If I could give this business negative stars I would. Hands down the worst food, service and restaurant experience I've EVER had!!!! That goes for my mother too. Generally when a restaurant screws up your order they don't say just try it anyway and refilling water is not a favor. Not sure they even know what Alfredo sauce is. Again worst restaurant experience my mother and can remember EVER! Beware.
DON'T WASTE YOUR TIME! Saturday night, 7pm 4/28/12, place not busy. Ordered a chef salad with balsomic dressing & a decaf coffee. took 20 mins for her to come back & say they were out of chef salads, out of balsomic dressing, but they had just brought out a side salad with that dressing instead of blue cheese dressing and she also said they had no decaf. Ordered a baked potato said they were out of them, but the table next to us that ordered after us, got one. Ordered seafood alfredo, it was dry, no creamy alfredo sauce, but it had a whole bunch of grease in the the bottom of the bowl. Was very bland! Sure wasn't fresh seafood! Waitress Maureen seemed to preoccupied with who knows what. Had to seek her out to manytimes. But she kissed up at the end so she could get a tip. With all this we should of seen the manager come to our table, who ever it was was nowhere in site. WOW dinner totally sucked! Don't waste your time or money! Beautiful looking resturant, has potential if only they had a better manager/food.
Reasonably priced. I ordered the Steak Trio, it had three 4oz Medallions Topped with Shrimp. The portion was even bigger than what our waiter had warned us about. I really liked it so I ordered an additional one. Everything we ordered were very fresh and yummy.
Prime Time Seafood and Steak House in Kenner called the police on me!! My wife has a gift certificate thru restuarant.com. for 25 dollars. We handed the the gift certificate and the female manager slapped it on the table and said that it's not valid on Valenetine's day. I read the whole thing and and asked to speak to her again. I asked her to show me where it says on the certificate that it's not valid on any occasion. She said it's not on there and we are not honoring it today, She said the owner behind the counter said NO. I wanted to talk to the owner and she said NO. That I need to pay and leave or she will call the cops. I told her to call the cops, I still want to talk to the owner. The owner did not want to speak to me.... One of the cooks came over and said they will honor the certificate this time, but that they are not including the tip in this.. he asked if I understood this in a "this is your ultimatum" attitude... I asked before I even consider this embarrassment that you are all causing my wife and I.. Did you ... called the police on me!! My wife has a gift certificate thru restuarant.com. for 25 dollars. We handed the the gift certificate and the female manager slapped it on the table and said that it's not valid on Valenetine's day. I read the whole thing and and asked to speak to her again. I asked her to show me where it says on the certificate that it's not valid on any occasion. She said it's not on there and we are not honoring it today, She said the owner behind the counter said NO. I wanted to talk to the owner and she said NO. That I need to pay and leave or she will call the cops. I told her to call the cops, I still want to talk to the owner. The owner did not want to speak to me.... One of the cooks came over and said they will honor the certificate this time, but that they are not including the tip in this.. he asked if I understood this in a "this is your ultimatum" attitude... I asked before I even consider this embarrassment that you are all causing my wife and I.. Did you, or did you not call the police? His response was a definate NO.... Seconds later the police show up. They try to woosh the cop out before I could see him... Ah!!!! Big mistake. I went and pulled the police officer to the side and told him my story. He wrote up a report and said that this was the THIRD time he has been called out to them for BS like this. It's going to cost me more than a 25 dollar savings to show them who is right, but I don't want ANYBODY else ever treated like my wife and I was. Most will not persue, but I'm determined to show the owner what a real embarrassment will look like in front of a judge.
There was party going on when we visited this place. Food was mediocre.My seafood platter tasted like it was cooked in old oil. The ribs were large in portion but they were dry and lukewarm. They Forgot our salad until halfway through the meal. The crabcakes were the size of vanilla wafers. They were out of T-bones. Waited 15-20 min for drinks. The manager encouraged us to " get our order in" because we'd have a long wait if the party group ordered first. Our server was nice but it was clear that his attention and all of the staff was focused on the party group. Besides our table of 2 there was 1 other couple and a single guest dining alone. The place was not full. If it was this bad on a slow nite I'd hate to see a busy one. Our tab was over 100$. Wow! We'd gotten good reviews from friends so we tried it out. NEVER AGAIN!!!!!!!!!!!
One of the worst restaurants my family and I have been to. Service was horrible, food was average at best but definitely not good enough for the high priced menu. When restaurants are good I write about it and when they are bad I do the same.this place was very bad. We ended up walking out as well did another family so we werent not the only ones. Dont waste.yojr time or money.
My girl and I went to lunch today my girl ordered jambalya pasta and she was in heaven she has never tasted anything like it before she wouldn't stop talking about it and i had surf and turf all i can say is OMG lol and our server Billy was so kind and explained every dish to us to help us with our choice and what wines would be best for each dish we had. I GIVE IT 5 THUMBS UP GREAT JOB PRIME TIME!!!!!!!!!!!!
ME AND MY FAMILY WENT TO PRIME TIME LAST SUNDAY AND IT WAS SOOOOOOO GOOD MY KIDS LOVED THE FRUIT AND BREAKFAST THEY HAD SHRIMP, CATFISH, EGG, BACON, SAUSAGE, AND MORE ITS WAS SO FILLING BY THE TIME ME AND MY FAMILY LEFT WE FELT LIKE WE HAD TO BE ROLLED OUT!!!!!!!!
ALSO THE SERVICE WAS AWSOME VERY NICE RIGHT ON TIME WITH DRINK REFILLS AND EXT. NOW WE ARE GOING TO GO EVERY SUNDAY MORNING AFTER CHURCH SO TO ALL THOSE WHO HAVENT TRIED PLZ GO TRY
don't believe the haters. i researched this restaurant before i ate there and it looks like a lot of people don't like it and have negative things to say. it is all crap. who ever took over this restaurant put a lot of time and money into it and it shows. the food is the best that i've had in a long time and it is one of the best looking restaurants in the state. the ribeye is excellent and so is the new orleans gumbo. i recommened that you try this place. i ate over at the brick oven and i asked the bartender about the restaurant and he told me it was horrible. shame on him for lying. i guess they are afraid of the competition.
After a VARY long wait to be served the dishes where so dirty and full of finger prints it looked like it had not been cleaned. I ordered my felet medium rare and got it well don. the price that they charged for the bad cut of meat they should have known how to cook it. My girl friend ordered a salad and again had finger prints all over the plate. The salad was old and wilted. She also ordered a shrimp pasta dish i dont remember what it was but it was pritty good. I unknowingly sat next to the owner at the bar and observed him treating his employees poorly in front of customers. He gave off a used car salesman can't be trusted kind of vibe. IF THERE IS SOMEONE YOU DON'T LIKE AT WORK THAN PICK THEM UP A GIFT CARD FOR CHRISTMAS.
I just wanted to let you know we have had the Char grilled Oysters at Drago's and your Oysters are so much better. There was shell left in the one's at Drago's and the flavor was ok but not great. The Char grilled Oysters and Oysters Rockfeller are wonderful, and we enjoyed eating them, and the staff is very nice and attentive. Thanks alot.
My review at this time is only about the hostess or manager whichever she maybe.The young lady has a heart of gold and an attitude to match.I am in the restaurant about twice a week,she a i nitch for faces and is EXCELLENT at what she does plus.The food was delicious better than that like i said i am in there at least twice a week.If i may suggest all you need is better service.Good Luck to you all.