Preferred Plumbing & Heating
335 Main Street Loop, Kenai, AK 99611
Services: Boiler Repair
There were a series of events that occurred and I'll leave out the details because quite frankly its a lengthy explanation.
Their repair work didn't hold and they weren't willing to back their work unless I was to pay another cover charge. They didn't do a thorough inspection at the job site and make note of existing problems as requested.
Not only was their work poor at best, but their customer service was even worse. When I spoke with the Manager, his answer was this... "I could walk into any jobsite and find multiple problems, but if I recognized all of those problems it wouldn't be good for business."
That tells me that Preferred Plumbing and Heating doesn't do a thorough job, and wont do it the right way to get more business.
The only thing about Preferred Plumbing I actually prefer, is not using them.
Poor work and customer service. One star on a good day.