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Service Is Our Business

BBB Rating
A+
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Hours

Regular Hours

Brands
Culligan
Payment method
master card, visa, amex, cash, check, debit, discover
Categories
Heating Contractors & Specialties, Boiler Repair & Cleaning, Home Improvements, Water Softening & Conditioning Equipment & Service, Plumbers, Boilers Equipment, Parts & Supplies, Heating Equipment & Systems, Home Repair & Maintenance
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Reviews

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Paul D.

01/06/2016

Overall

There were a series of events that occurred and I'll leave out the details because quite frankly its a lengthy explanation.



Their repair work didn't hold and they weren't willing to back their work unless I was to pay another cover charge. They didn't do a thorough inspection at the job site and make note of existing problems as requested.



Not only was their work poor at best, but their customer service was even worse. When I spoke with the Manager, his answer was this... "I could walk into any jobsite and find multiple problems, but if I recognized all of those problems it wouldn't be good for business."



That tells me that Preferred Plumbing and Heating doesn't do a thorough job, and wont do it the right way to get more business.



The only thing about Preferred Plumbing I actually prefer, is not using them.



Poor work and customer service. One star on a good day.

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