J & H Disposal
247 Private Road 3376r, Kempner, TX 76539
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Terrible. Only picked up twice then failed to pick up after promising they would (used new driver as an excuse). But still had the gall to send service bill for the next month. AND sent service bills for months in which we did not even have service with them yet.
Also never returned calls after we left several messages.
Awful so far! We have had them for three weeks now and the first two our trash was picked up as scheduled. I was told they would send me a first bill. I never received a bill and they did not pick up my trash. I called over thirty times and have left at least 10 voice messages. My husband got a hold of them over an hour ago and the lady told him she would get right back with him she promised. Guess what?!? I haven't heard back and I have called at least six times in that hour and left at least three messages. Never in my life have I encountered such unprofessional behavior!
I have had this service for months, when I get a bill I pay the next round number up and never get a credit for the change. Also I pay the bill and they don't pick up my trash! The guy drives by stops then leaves without even getting out! They spill trash and leave it in the yard. I have called and called, but nobody answers and I do not get a return call even after leaving several messages a week! Don't waste your time or money on a service so unreliable!
I often have to call to question why my trash was not picked up. My trash is left out on the curb until the next trash pickup day sometimes but my bill remains the same. I have over paid in hopes to start a credit so that when I need to I can pay for several billing periods at once. They pocket what little I have paid over and do not credit my account. But their rates are reasonable.