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Services: Plumbing, Wells & Pumps, Plumbing - Drain Cleaning, Sewer Cleaning, Water & Smoke Damage, Water Heaters, Drain Pipe Installation – Exterior, Septic Tank
Thank you Roto-Rooter for your quick and honest response. I had a gas leak at my house. I first tried to hire a "local" plumber after many calls to change the time and up the amount he was expecting I finally called Roto-Rooter. Your plumber Jacob showed up on time and gave me a quick estimate that he stood by he explained all my options completely. Thanks again Roto- Rooter and especially Jacob for your professionalism and the peace of mid that you gave given me. I will never call anyone else for my plumbing needs.
We had a crushed sewer pipe in need of swift repair. There was a bit of a hiccup on their part coordinating the work to be done, but they were able to remedy the coordination issue on their end and send out a pair of plumbers after hours to make sure we had our plumbing up and running on the same day as work started. They were able to get us into their schedule quickly and their service men were courteous. The price seemed a bit high for the job, but we didn't really have a chance to price check around so I can't say for sure on that point. We would probably use them again if we needed a good plumbing service in a pinch. They did good work and their customer service was excellent.
02/22/2012Provided by Citysearch -
I needed the sewer line from the house to the city hook up replacedat my rental property in Friendswood. Roto-Rooter came out at the exact time they said they would be there, gave me a reasonable estimate and was able to begin the project bright and early the next day.
The project was completed in one day, my yard was put back together and every thing in the house worked perfectly.
Let me add that the plumber fixed a couple of other things in the house while he was waiting for the 'guys' to dig the trench. I am most appreciative of his going the extra mile. Doing work ABOVE AND BEYOND.
That Kris did an awesome job of fixing the stuff that I needed repaired or replaced .He also had the appearance of a professional not someone that didn't have respect for his job .Would have given a five star but 400 dollars to replace a flange and the flange costs 10 dollars and that it didn't even take 20 minutes to do is bit much if you ask me it took him longer to put in the new gargabe diposal and that was only 130 dollars to install . Overall he was great but price was high but would recomend to other based on the quality of the job
12/30/2011Provided by Citysearch -
We have owned our home in the Galveston area for over 8 years now and have frequently needed to call on Roto-Rooter for various issues. They are always on-time, professional, helpful, and provide all possible options. I also like that they give the homeowner the options, recommendations, and advice, but are not pushy as to what decision needs to be made. The plumber or technician has also has also given us helpful advice on how to prevent future issues and always answers all questions. They are the only plumber I will use and I would highly recommend them to anyone.
12/28/2011Provided by Citysearch -
Even though this work was done during the week between Christmas and New Year. The Plumber was efficient finding the problem, giving advice on options, but leaving decisions up to customer, he was on time and came to our home twice-each time to start and finish what he said needed doing. We are very satisfied with technician #42.
12/16/2011Provided by Citysearch -
In Galveston County: Very friendly service from the first call to setup the appointment through the entire plumbing repair. The plumber did a great job taking care of what needed to be fixed, cleaning up afterwards & explaining everything along the way. He arrived at the scheduled time, with a courtesy call 30 minutes ahead to let me know he was on the way. I would definately use them again if I ever have any other plumbing problems.
11/13/2011Provided by Citysearch -
We have been having problems with our plumbing backing up in our guest bathroom and have been recommended to Roto-Rooter by two of our neighbors on our street. So we contacted them (which was very easy by the way, they have a mobile site that you can very easily set up an appointment through) and they came out on Saturday Nov. 12, 2011. The technician was Kris,#69 and he was wonderful. He was very knowledgeable and very people oriented. My husband immediately felt comfortable and trustworthy of him. He addressed the problem with every means necessary and gave us a quote on the spot. We are going to start our repairs asap and feel very confident that they will do a great job. We will highly recommend Roto-Rooter to any of our friends, family and neighbors!!
Allen saved the day! It was a Sunday and I had company come in from Illinois. The sewer clogged up in the morning and my company said to call Roto-Rooter. Previous plumbers had said that roots were my problem, but not one of them offered to get rid of them. Roto-Rooter had a tool that cut through the roots. I will never call another plumber again. Very satisfied!!!!!!!!! Will be glad to tell all my friends and neighbors of the wonderful service.
10/17/2011Provided by Citysearch -
Michel J. Leach made repairs to my toilet and sink drain system today 10/17/2011. He is a very skilled plumber.
He is neat in doing his work and it was a pleasure watching him work. He really knew exactly what had to be done and he did it right. I have a high level of confidence in his skills and will be glad to use him in the future.
09/24/2011Provided by Citysearch -
On Sept. 21, 2011 Plumber Michael L. came out within a couple of hours after my original call to Roto-Rooter for help, which really surprised and pleased us! We were having problems with the our downstairs toilet, it was draining fully and gurgling sometimes and others it was trying to overflow on flushes. At first he tried to snake it and it got stuck on something so he took the toilet off (needed a new wax seal anyway) and what he found was something that he said that he had never seen before in a concrete slab home!!! There was about a one foot long, pipe size wide grouping of roots the size of speghetti or less. They had grown into a very tightly wad about the size of a ferret!!! They weren't from a tree, they actually came from under the concete slab from when it was built in 1978 and went over the pipe into the neck of the sewer pipe under the toilet!!! Micheal removed the root section (VERY LARGE) and cleaned up the area and put in a new wax seal a new flex water line to the toilet (at our request) and replaced and sealed the toilet!! He did a wonderful job, was VERY friendly and professional and the price was VERY reasonable!! What a relief that the pipes were ok (pvc) and that he did this job so well for us!! We even took photos of the root monster with him!!! I rate this company VERY HIGHLY!!! FYI we are in Clute, Texas!!!! I know that this company is based in Galveston County but they service our area's plumbing needs quite well!!!
Roto-Rooter Plumbers 08/23/2011.
Kris with Roto Rooter did a great job! We just bought a house only to discover some pretty funky drain issues about a week later. Kris was very good at explaining everything he was doing and letting me know up front exactly what the cost was going to be. I would most definitely recommend Roto-Rooter to anyone having plumbing issues or just wanting to do some maintenance. I purchased the Roto Green Program and plan on having Kris come back at a later date to flush 'er again!
I am very satisfied with the service provided by Roto-Rooter. The job was done throughly and professionally. The plumber explained everything he was doing. It was obvious that he had integrity. I also appreciated that there was a coupon for the work available online and I was able to receive a discount along with a warranty. Highly recommend Roto-Rooter Plumbers!