#11 Kemah Boardwalk, Kemah, TX 77565
07/05/2011Provided by Citysearch -
Mi daughter always wants to comeback and see Sue, the Manager.
Everytime she gets her school report card she wants us to take her to Aquarium Restaurant and show it to Sue, the manager.
Sue always celebrates it and encourages my daughter.
Also Sue makes sure the waiters are on task and that our food is the way we asked.
She is GREAT!
04/25/2011Provided by Citysearch -
The place is beautiful.....but the food and service ....not so much! We sat at the bar waiting for our table. The bartender was very attentive to us. We had to beg him for a drink. Then we got seated. We waited almost 20 minutes for the server. Food took forever. The food wasn't bad .....but it was no better than Red Lobster. The shrimp were tough...rubbery. We asked for coffee after the meal.....20 minutes later we finally got coffee. The service was Ridiculous!
10/11/2010Provided by Citysearch -
It was a beautiful day outside. Then we ruined it by eating at the Aquarium. Put our name on the wait list and then went to the bar to have a drink. Our bartender, James or Jamus, something like that, was a nice kid, but knows very little about bartending or customer service. I worked my way through school in the service industry and ....this kid shouldn't be there. He was really slow and the drinks had plenty of alcohol, but he did not make them correctly. I felt sorry for him, because he really looked like he was struggling back there. For the price, it should have been the best margarita on the planet. Then they called out our name and our server, Julian, politely escorted us to the table. The view and atmosphere was spectacular. The food and service was....way below par... Our server was sweaty and jittery. He rushed us to order, ...rushed us through the meal.....I felt like we were going to be asked to leave if we tried to relax and enjoy the view. We ordered salads and they never came..... The well stocked aquarium is worth the visit, but the food & service were disappointing!!!!
09/25/2010Provided by Citysearch -
Ok, I know the Kemah Boardwalk is a tourist trap. So, the food isn't fantastic, but you are there for the charm and view that the place has so much of.... Then there was our waiter, Julian. I am not sure where they found him. Not the brightest crayon in the box. I have a feeling he thinks that he is the best on the Kemah Boardwalk, but in reality, uh....not so much!!!! He got the order wrong for 3 out of 10 people in our party. We waited forever for drinks.....he didn't offer us dessert or coffee. We had trouble understanding him at one point, because he screwed up the order and got nervous. The manager came over and asked if everything was ok and did try to correct the mess, but....I would expect this kind of service at Joe's Crab Shack or Cadillac Bar, but not at Landry's or Aquarium. I think they can do better!
02/01/2009Provided by Citysearch -
My family and I went there last night to celebrate my birthday and was completely disappointed! I give it one star for the ambience, my children loved the huge aquariums around the restaurant, and the hostess seated us right away. The waiter, now that's a different story! This waiter by far is the worst waiter I've ever dealt with at a Landry's Inc. and we eat at Landry's Restaurants quite a lot, be it the Landry's or Joe's, Saltgrass, the restaurant at the San Luis Hotel in Galveston, well you get my drift..anyway, back to that horrible waiter I believe the name was Terren(?) lack customer service skills, no personality whatsoever. He never smiled, didn't seem to happy that he was going to wait on us, my first question to him was if they had any flavored teas..he said ""Yeah"" and went on the flavors ( I could never ever remember the flavored bottled teas that Landry's offer) Anyway, he said that they have Peach, Raspberry in bottles so I said I will take Peach. Well my drink came and it turns out it was Ginger Peach decaf tea! He should've told me that it was decaf tea and had Ginger flavor to it! Well, I didn't confront him because my husband said he will drink it instead. We were not offered any bread and butter, this waiter only checked on us once if we were okay and it wasn't even busy that night! He tried to give my mother the wrong order but did not apologize, he never offered for desserts, never asked if we needed refill and lastly, never thanked us for eating there and to come back again. Now for a $160 dinner meal, I expected the usual Landry's great customer service but I didn't get it this time. I did talk to the GM named Jonathan and he was very pleasant and apologetic and stated he will correct the problem for me.
09/16/2007Provided by Citysearch -
We were seated right away. The staff was real friendly to my son. It's a nice restaurant that the whole family can enjoy. The oysters just melted in your mouth they were so good. The fish was cooked to perfection. It's a little pricey, but you get what you pay for. It's well worth it. If you are thinking of trying this restaurant out I highly recommend it.
03/20/2007Provided by Citysearch -
The atmosphere is great and it's right on the Kemah boardwalk. The fish tanks are tremendous and take up most of the walls. It's very entertaining to watch live divers in the tanks at feeding time. The food was good and waiters/waitresses were very friendly. I felt like I was dining under the sea! It was a bit pricey for the portions and had a bit of a long wait for seating. The staff did offer ""pagers"" so I could enjoy a drink at the patio bar outside while I waited for my table. The patio bar was friendly, and I truely enjoyed the Jimmy Buffet cover performance while I waited. This restaurant was entertaining for the kids and is able to accommodate large parties. The gift shop had a large variety of different items to purchase, however was a bit small and I felt it belonged with the rest of the shops on the boardwalk, not in the restaurant. Overall, I enjoyed my experience at Aquarium and will return the next time I visit Kemah, TX.
11/23/2006Provided by Citysearch -
you are really paying for the ambience and location: conveniently located on the boardwalk with nice visual feast of wall-to-wall aquarium and exotic fish, touched with trendy seafaring decor. the food is decent, but overpriced for it's quality and portion. i have had better seafood at other places that cost less. but if you want a fancy nite out, go here.*
07/26/2005Provided by Citysearch -
Stopped off in Kemah for dinner as was pleasantly surprised with no wait for a table at 5:30 PM. The tuna steaks were grilled to perfection and the grilled shrimp were done just right. Dinner for 4 is still around $35 each, but that included an appetizer and a couple drinks. Overall a very pleasant meal.
06/20/2005Provided by Citysearch -
We were told the wait was 30-45 minutes. The pager doesn't work outside their building, so you can't even enjoy the outside entertainment for your wait. We finally got to our 2nd table 1hr.15min later. They tried seating us in the hottest (80 degrees) table in the rest. first. The aquarium was interesting for about the first 15 minutes. The food was over-priced, portions were small, service was confusing (3 diff. waiters) and slow. From arrival to departure was 2hrs. 30 min. and we did not very long to eat-we were starving and there just wasn't much to eat anyway. Not a family place.
07/04/2004Provided by Citysearch -
Wow.. this place really sucks. The aquarium itself is pretty sorry.. I've seen better in New Orleans & Monterrey. The food is very pricey for what you get and its no good either. We had to wait 1 hr to be seated and would have left if we didn't already pay for the not-optional $5 parking.
02/03/2003Provided by Citysearch -
I don't know what happened with those people who had a bad experience here. I took my Mom and Dad and hubby for my Mom's birthday. The food was fantastic. Dad and my husband had the Fried seafood platter, Mom had the broiled stuffed shrimp and I had a bowl of Lobster bisque and the Shrimp Enbrochette. We all walked out with full stomachs and a smile on our faces. It was a great experience!
11/24/2002Provided by Citysearch -
Ok, it's not every day that you see a 3 story fish tank inside a resturant. But after you've seen it.........you've seen it. And there is no reason to go back because the food and service is just ordinary at best, Yet pricey as hell. And you tend to leave the place with that ""I've been scamed"" feeling. Fortunetly in a costal city this size with all the great places to choose from, you only have to put up with this crap once.
08/13/2002Provided by Citysearch -
The Aquariums' best attraction is the LIVE fish! I went with a crew of 10 an only one person 'liked' their food. While the plates looked great when served, it had a very tasteless appeal. I would have to rank it one notch above fast food. Also be ready to spend twice as much than what would be normal!