Zilka Heating & Cooling
2595 Orchard Lake Rd, Keego Harbor, MI 48320
Services: Furnace Repair
Specialties: Chimneys, Commercial Grade, Window Air Conditioning Units, Floors
First tech they sent out was extremely rude to my wife and I. He completely missed the problem, which caused my basement to flood due to leak in furnace water vent line. They refused to make it right, and insisted on charging me full price for the "service" that took 3 visits, and 3 different techs. The owner, and manager were extremely rude, and basically said that if I didnt like it, "dont call us again." Wow.
06/21/2010Provided by Citysearch -
These folks deserve a pat on the back. I bought an old home in Sylvan with an ancient boiler system. The Zilka shop guys dug up hard-to-find parts and supplied me with them at reasonable cost, letting me keep my old system running for about 15 years longer than it had any right to. And they NEVER suggested that I should scrap my boiler and have them install new equipment...or insisted that THEY perform the repairs.
Needless to say, I went straight to them when my boiler finally cracked and their new installation was right on time and very professional. That was about 7 years ago and I've never had a problem.
One final accolade: A week after they did the work, I got a check in the mail from them...I had overpaid by $100 and never even noticed it.
FYI -- I certify that I am in no way connected with Zilka...in fact, I haven't needed to talk to them in 7 years...this is a sincere post.