I have been an AMEGY account holder since they were Southwest Bank of Texas. The Cinco Ranch branch is fabulous. I have experienced many years of fantastic service at AMEGY Bank and have never had any problems. AMEGY Bank has completely ruined my negative impression of banks.
7. U.S. Trust
700 Louisiana St Ste 6Houston, TX 77002
From Business: You can benefit from a wide range of services designed to meet your specific needs, regardless of complexity or size. Because of the broad range of capabilities offered by U.S. Trust, we can address highly complex wealth management challenges many of which are of particular concern to our clients in Houston, TX. Your uniqu…
1301 Mckinney St Ste 3450Houston, TX 77010
I made 2 purchases that cleared my account and two weeks later they went thru again putting me in the negative. I went to the bank and talked to the branch manager Paula Shaw. I asked her how that happened and she gave me some bogus excuse about it being the vendors fault. I asked for a refund of the fees and she told me that because it was not bank error, she would not refund my money. I felt like I had gotten ripped off and Paula Shaw was very uncaring. Not to mention she was dressed very poorly and unprofessional. She looked more like the maintenance lady than the branch manager. She told me that I could talk to any manger that I wanted to but that she was not gonnna return my money. She allowed me to walk out of that bank unhappy and unsatisfied for 2 overdraft fees rather than do the right thing and take care of the customer. I have never returned to that branch again. Nor will I ever.. Paula Shaw gets zero stars!!!!
Friendly, knowledgeable staff who go out of their way to help you.