Katy Vacuum far surpassed my expectations in repairing and servicing my Kirby. It runs like a NEW machine, so much easier and is effortless now to use it. I am so pleased!! This place is The place to buy or take your machine for service. Friendly, honest and prompt turn around time. Awesome! Thank you so much!!
They have repaired several items for me including a vacuum and replacing a switch in a lamp. I recently had a metal decorative finial that broke off from the top of a lamp. Another company that specializes in furniture repair said there was no way to fix it. I took it to David and he said he wou…
I have been very satisfied with the service provied by M & M on the repair of my vacuum. The products (vacuum cleaner bags etc., have alway been available. The owner treats his customers in a very polite manner.
Wonderful high quality fabrics - the ones you REALLY want, but couldn't find at the chains.Knowledgeable people who can steer you to the right machine, help you learn to use it, and maintain or fix it. They also have classes to stretch you imagination. A real treasure!
I am new to embroidering and the staff are always so helpful and friendly, no matter how many times I come in the store to ask questions they are eager to help even when I don't make a purchase.
Mr. Mel took my machine right away. He is very knowledgeable and pleasant. Had the part that needed to be replaced on hand. Fixed it right away as I watched. Very reasonably priced. Total time involved approx. 20 mins. He also has same day yearly machine cleanings.
They are very knowledgeable about their products. They are also very nice, and helpful. Diana and the other ladies in fabric will help you pick fabric colors, and the girls on the other side are just as nice. They have lots and lots of accessories too.
Love this shop! Mark is so helpful and has repaired more than one of my machines. I go there to buy my embroidery thread and the prices are great, much better than driving all the way to the big box fabric store. I highly recommend this store.
I've visited many, many quilt stores in the Houston area, and this one is the largest and (in my opinion) the best. Definitely worth the drive. Large selection of quality fabrics of every kind, and wonderful displays of finished quilts that serve as inspiration. This is my new go-to place whe…
I have been during business with David & Ana Hart owner of Katy Vacuum for better than 10 years. Carpet cleaning,carpet fragrance, purchasing vacuum belts, vacuum yearly service and buying the best vacuum for my use is the Miele. Cost effective for merchandise purchased.Regard's Terry & Cynthia
I have gone to Katy Vacuum for over a decade. I have always received excellent customer service and moreover, benefitted from the extremely knowledgeable owner.
Can't seem to reach anyone at this place of business. Tried emailing and calling both numbers repeatedly with no success. Not sure if still in business.
Simply stay clear of this repair shop - they are horrible. I have never done business at a place where the customer service and professionalism along with normal business practices are so horrible. They don't return calls and they have no respect for their customers. They sold my TV because I did not pick it up on the 30th day. I think their in the business to get product for repair so they can sell it for a bigger profit or take it themselves. Go some place else...there are plenty of better places...plus this place is a dump.