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Smith's Auto Repair

Map & Directions
(10 Reviews)

5114 E 5th St, Katy, TX 77493

(281) 391-8473

OPEN NOW
Today: 7:00 am - 6:00 pm
12
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Payment method
visa, amex, discover, master card, all major credit cards
Neighborhood
Shadow Glenn
AKA

B. Smith Automotive

Smith's Automotive

Categories
Auto Repair & Service, Auto Oil & Lube, Auto Springs & Suspension, Auto Transmission, Automotive Tune Up Service, Brake Repair, Wheel Alignment-Frame & Axle Servicing-Automotive

Reviews

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Sam P.

11/02/2017

Overall
Expertise
Professionalism
Promptness

I like there service. I work near by so I don't have time to drop my car. So I talked to chris, Chris came with the his mechanic and he picked my car and Drop my car too after my car wheels allignment. Thank you . Must Recommended

Swati M.

03/10/2017

Overall
Expertise
Professionalism
Promptness

I have been working with Brian and Chris for over a year now on numerous occasions for all three of my cars, Volvos and Hondas. They are extremely professional, courteous, friendly, fair, honest and prompt. They give me rides home, stay after hours so that I can pick up my car, and give great advice about repairs.

I am so happy I've discovered Smith's, though sadly only after wasting thousands at dealers and specialists.

Amy H.

03/07/2017

Overall
Expertise
Professionalism
Promptness

I was new to Katy and nervous about finding a mechanic. I'm somewhat car savvy, but I'm also a woman and fully expected to have to go through several before finding someone I trusted. I could not have been more wrong. I found Smith's Auto Repair online and saw their ratings on many sites was phenomenal. I've now taken my car and my fiance's car in for repairs, and I wouldn't even dream of going anywhere else.

They are honest, fair-priced, and very knowledgeable. THANK YOU for giving me a peace of mind in a very corrupt industry.

Philip E.

09/18/2015

Overall

My friend and I are actively heading out of town to a bachelor party. As we are passing through Katy his truck stalls out on the freeway unexpectedly. Freaked, we turn it over and pull off to an Auto Parts. They test the engine, battery, and alternator- no issues. We look up nearest places and find Smith's and head there. They are packed- it's 4:30pm on a Friday. The mechanic tells us he isn't sure what they can do but he notices something quick- a leaf in the O2 sensor. He flicks it out and boom, the truck is totally fixed. He refused to charge for such a simple thing. What a boss!! I wish I lived closer so we could frequent here. So, if you were busy waiting for your car, it might have been us keeping you waiting a couple of extra minutes, sorry guys, but Austin is waiting!

Cece S.

09/18/2015

Overall

I've been going to smiths automotive for a long time his prices are the best in town . He has taken me to work while my car was being worked on. Outstanding

John S.

09/15/2015

Overall

After reading various positive reviews, I thought I would give them a try. Called ahead the day before and was lead to believe issue would be a relatively quick fix. Took vehicle in a little before 0800 and after listening to various excuses, changing stories and my doing quite a bit of walking finally got the vehicle back a little over six hand half hours later. Do not recommend.

Albert H.

01/13/2015

Overall

BRIAN RUNS A GREAT BUSINESS AND IS FAIR AND HONEST , I HAVE 2 CARS HE HAS REPAIRED ,AND HAVE BEEN VERY PLEASED WITH HIS HONESTY AND SERVICE.

donna.c.pope.1

06/12/2012

Overall
I have been using Smith Automo...

I have been using Smith Automotive in Katy TX since 1999. The service is great and at an honest price.

The best thing about Smith Auto is they DO NOT try to up-sale you like all the other places! As a woman, I always felt at a huge disadvantage whenever taking my cars in for service...I felt like I paid way too much for things I really did not need...I never left a service center feeling good about being there!

At Smith Auto I really felt like they were taking care of the problem and not trying to find (create) other things to pad up the final bill.

I get a warm friendly feeling when dealing with Smith Auto and feel confident they are taking care of my car in an honest and professional manner.

So in closing I will say that in my 13 years of using Smith Auto (for everything from engine work to oil changes), I have NEVER felt over charged or sales-pressured and have always been satisfied with the service I received.

jj1944

02/24/2011

Overall
Awesome Mechanic

We only use this guy - Brian Smith is the BEST!! Very reasonable and always guarantees his work. He serviced my truck last month and I wanted to make sure he gets a good review.

adupont1

01/13/2009

Overall
Excellent!!!

Smith's Auto is great. The service was perfect and the owner was extremely down to earth. He listened to our situation and did his best to make a bad situation better. I will continue to use him.