24/7 Plumbing Co
5346 E 5th St Ste A, Katy, TX 77493
24 7 Plumbing Company LP
24/7 PLUMBING SERVICES,LLC
24/7 Plumbing Services
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We contacted 24/7 based upon reviews online that were favorable. Our experience was not positive. On first appt - no one showed. Finally received a service call. No follow up on parts suggested - once the technician finally came back, he had wrong part and had to come back hours later. Another wasted day off work. A pilot light was replaced, which didn't fix the problem. - the technician who came back out told us in person (face to face) that we didn't need a new water heater (after first fix didn't work I asked if we should go ahead and get new heater). He indicated another piece would be replaced and "then you'd basically have a new one because we replaced all the parts" This did not work and then we were told to buy a new one with no credit for the parts they suggested that didn't work. I'm 100% sure they were able to resell the parts they installed. We were already $500 in at this point. We were treated poorly with no response several times during the process. And then over charged for service they recommended. I would never use them again or recommend them.
12/27/2011Provided by Citysearch -
My contractor, who was putting in hardwood floors, recommended 24/7 Plumbing Services for a plumbing project that I also had. They came out to do the work, and did an awesome job. On top of being respectful and professional. I was really happy when I got the bill. It was exactly what they quoted.
12/12/2011Provided by Citysearch -
After we discovered a huge leak in our kitchen, 24/7 Plumbing was at our house in less than an hour...on a Saturday. They were extremely friendly and worked very hard, in over 100 degree heat. Despite being covered in sweat and mud at the end of it, they only charged us for an hour, despite working over that. HIGHLY recommended!