Popeyes on Kinglands is the worst in the Katy area. I have gone to them and always get bad food(old) Talked to manager Mario he did not seem to care about the complaint. Will never go again
15. Church's Chicken
Asked for chicken tender spicy mashed potatoes instead of French fries ... We saw the lady put French fries ... When she handed it to us we asked her if there were mashed potatoes in there she said yes French fries and mashed potatoes ... We got no mashed potatoes and there was hair in our food.…
Terrible customer service. Miriam should not be working front counter nor answering phones. She should not be the first point of contact when ealing into any business. Flat out rude. She was more concerned about her husband, who was eating at the restaurant than she was the customers. Was given partial order and they do not want to right their wrongs. Tried contacting the general manager and have not received a response. Contacted the store on Mason Road, who offered much better customer service and received the operations managers phone number.
Terrible. Tried to cut boneless wing and sent it flying and bent the fork. 2nd and last time @ this one. Shame on me
Served me old chicken , when called back to complain nobody would answer the phone , never going back there
I wish there was less than a star! Worst management EVER. First, the lady taking my order talked over me every time I tried to order(I know what I want and I know the questions you'll ask. If you'll allow the customer to finish their sentence, you may find that they will answer any question you may have!!). Then, I was asked to pull forward and wait for my food at the front of the restraunt. There were no cars behind me, so I asked why. The boy at the window leaned I ER and told the manager, "she won't pull up." So, the manager came to the window all upset and asked what the problem was. I told her no problem, just wondering why I'm being asked to pull up when I'm not inconveniencing anyone. She said I should pull up because I was asked to!!! Rude! I asked how long my food was going to take, And she said four minutes. I pulled ahead just to be nice, and after 10 minutes, my food was delivered to me. The entire order was wrong. After explaining what was wrong,I waited another 10 minutes while they fixed my order!!!
They built this trash in MY neighborhood and it is not a good look AT ALL. I thought I was in 5th ward or Southpark or something. It has drawn all types of riff raff. I was approached to buy drugs, cd's, and boot leg movies. I've been in walking distance 10 yrs now and seen the changes, however I was in denial. But after seeing and being approached in MY neighborhood, it's time to move. Either me or them. Nothing but straight trash now in my hood and I don't want to live around trash. I love Frenchy's Chicken but I'd rather go to 3rd Ward to buy it.
Disgusting restaurant - they leave boxes of raw chicken on the ground by their feet - served me UNCOOKED RAW chicken wings that my child was eating - refused to give me a refund after the lying incompetent girl told me i could bring my receipt in and get my money back. Waste of time - waste of money to eat undercooked disgusting chicken, overcooked fries - this restaurant is NASTY and so is their customer service. DO NOT EAT HERE. *MAJOR HEALTH CODE VIOLATIONS, DO NOT RISK EATING HERE*