Don't like them would not refer them to anyone they totally ruined my friends high end furniture they were late and the owner Erika was extremely rude to my friend and offered nothing to rectify the situation just that my friend was stuck with it and a better luck next time i guess that's how family owned and operated works according to them very unprofessional
5586 Weslayan St Ste 272282Houston, TX 77005
From Business: For all your in-home & commercial cleaning needs, trust the experts at Golden Chem-Dry! We provide professional carpet cleaning, area rug cleaning, upholstery cleaning and stain removal. Proudly serving Houston and surrounding areas since 1994.
Called this company to clean my air ducts and they did a very good job! they show me the process of what they gonna do and how. Toke pictures before and after. Overall I am very satisfied from the job done. Thanks
19. Ref Chem
3014 S Sam Houston Pkwy EHouston, TX 77047
From Business: Ref-Chem is a merit shop, industrial construction, maintenance and engineering organization with an annual sales volume of nearly $100 million. Since it was founded in 1957 under the name Ref-Chem Corporation, the company has provided grassroots facilities, plant expansions, revamps, retrofits and in-plant contract mainten…
Missouri City, TX 77459
From Business: At Floor Chem Carpet Care, we have perfected the science of carpet cleaning. We use our own chemicals and they are "green". We work seven days a week, twenty four hours a day. We have emergency water damage technicians ready to serve you at any time of the day or night. We can handle any job big or small and we have great …
5826 New Territory Blvd # 316Sugar Land, TX 77479
From Business: Elephant Carpet Cleaning is your one-stop cleaning company in Houston, Texas for all your carpet cleaning and maintenance needs-residential, commercial or industrial.
Got an awesome deal to have our carpets cleaned. Wasn't expecting much because the price was so good (it was a groupon) but we were pleasantly surprised. They were very professional and did an outstanding job on our carpets. They even got out a stain that previous cleaners had been unable to …
1958 Upland DrHouston, TX 77043
From Business: Established in 2000 Texas Unlimited Cleaning services has been establishing a name that is well known as a hard working company that focuses on its much appreciated costumers needs in every detail that is brought up. We do not sweep a house and try and get the job done to say it is like other companies may do, But we pay v…
I FOUND OUT АBОUT JILI JANITORIAL SЕRVІСЕЅ WІTH A ԚUІСK GООGLЕ ЅЕАRСH, AND I COULDN’T HАVЕ BЕЕN MORE FORTUNATE. THЕУ WЕRЕ FАЅT, FRІЕNDLУ, АND ЅUРЕR PROFESSIONAL FROM THЕ MOMENT WЕ GOT STARTED.
PLEASE DO NOT USE THIS SERVICE. If there was a negative rating I would have given as they are not worth even one star. I made an appointment for tile and grout cleaning with them and was told that they will be at my home between 11 am and 1 pm. I called before my appointment to confirm and they said yes. Nobody ever showed up. They never called to let me know that they are running late or if no one will show up. I called 12 times all day and waited for them until 5.30 pm. I took a day off to have the service done. Every time I called I was told that someone will show up as they are running behind. The representatives weren't polite. I told them I would like to talk with the manager. One of the supervisor said the manager is not there and she can help. I told her the whole story as to what happened and she sound like she didn't even care. She said okay I will let the manager know. I asked the manager's name and she said George. I tried calling for couple of days and asked for George. Once they heard me asking for George immediately they hung up the phone. Looks like they will look at the number on the caller ID. I have never encountered this worst service.
Terrible company! their technician "Sean" was in a hurry (Saturday appt.) and didnt vacuum up much of the water - carpet was wet for almost 3 full days with fans and A/C running! Filed a complaint with the BBB and "Steve" (owner) agreed to re-clean in order to clear the complaint, BUT they didnt show up and haven't returned any phone calls. Don't waste your time with this company - They state they have a customer satisfaction guarantee but its just for show. This company used to be member of the Houston BBB but now they have a C- score and are no longer accredited.Don't waste your time with these guys.
Thank you so much guys for making me feel so happy, did a really awesome service, this is what im talking about, beyond all my expectations, truly the best carpet cleaning I was looking for, for the longest.
I've used Crystal Clear for both gutter and window cleaning. Their work and professionalism has been nothing less than stellar each and every time. They arrive on schedule, call if they need to reschedule due to weather, and are competitively priced. If you've been frustrated by contractors lack of professionalism and attention to detail in the past, give Crystal Clear a try. They're truly a 5 star company.
They were late, when they left I noticed my large mirror in entry way was broken. They skipped one week didn't call or let me know they were not coming. One of them spent most of the time on the cellphone, for the price I recommend finding someone else.
Not so awesome, I gave them two stars because the first time and second time they came they did a good job. From then on, they came late, then tried to do do everything in a short period of time and left so many things undone, did not finish dusting, skipped areas completely. Then did not showed up as scheduled. I called the office numerous times to try and find out where they were and no answer, left messages, they never called back. To date, have not received any explanation as to why they didn't show up and never called, needless to say, this left me in a predicament, thank goodness, I found someone else to take care of the cleaning.
This company is a piece a work. They called to confirm the appointment and they never showed up. I called to tell Steve and he said he's one of the Steve . (Great) He tells me that his technician was there for 45 min and left. Which was a lie!. Than he tells me his technician doesn't have a cell phone and he's going to have to charge me service fee of $50 to come back. Funny how did he knows if the guy ever show up with no cell phone. So I told Steve that I won't be needing his business any longer and he told me to go F$&@ my self. Be careful with this company, bottom line ...Bad and unprofessional business mean the job would of suck. Be careful!
I had this company come to my residence to clean practically my entire carpet. I really took into the account how long they ve been in business, bbb rating, and other reviews. But I had to experience this for myself. Surprisingly the technician did a sloppy job. Stains were still apparent after the cleaning and became even more so after it dried. The tech comes up with a sorry excuse saying if the machine couldn t get it, then it is pretty much hopeless. What went wrong? I did not have a lot of stains to begin with. I was so angry, I went to Walmart, purchased a Bissell for $98 and to my surprise as an amateur, did a much better job. The same stains this tech couldn't get out, came out with the cleaning machine I used. Sure beat paying $232 and I have a cleaner I can always use when I need it. I only regret I went against my gut feeling of doing this from the beginning and still chose to hire this company. Too pricy for the terrible services rendered. Truly disappointed. Hard lessoned learned, I will never again use this company and this is why I have learned to do things on my own and save money while I am at it.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.